Front of House Host

2 weeks ago

London, United Kingdom Loveday & Co. Full time

**Please scroll down to the bottom of the job description to apply**

**Who We Are**

Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London.

**The Mission**

We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, we are expanding across London with both additional properties and innovative new services for seniors.

**Scope**

We currently have an exciting opportunity for a Front of House Host to join the Loveday team. The purpose of this role is to provide first class service to our members, their families, guests and all visitors to our Loveday care homes and to achieve this by learning, adopting and maintaining the Loveday Way of delivering outstanding levels of service in hospitality and front of house operations.

Reporting directly to the Head of Hospitality you will be required to work in a dual role, to include F&B service delivery and on reception in the capacity as a host, to meet and greet our members and guest, assisting and directing them with the purpose of their visit.

**Main duties and responsibilities**
- Meet and greet guests on arrival in a warm and friendly manner
- Support the kitchen team to deliver first class Loveday dining experiences.
- Prepare mise-en-place and make sure all cutlery, plates and glassware are polished.
- Set up tables according to the Loveday & Co Dining Standards
- Follow the service steps for each meal service.
- Ensure that all fridges and snack areas are always fully stocked.
- Recognise regular visitors and interact warmly with families.
- Maintain all stock levels of consumables i.e. teas, coffees, sugars, disposables, drinks (with the support of the Head of Hospitality.
- Order, distribute and inform accounts of all member toiletries provided monthly.
- Check the cleanliness in common areas and guest bathrooms throughout the day and liaise with housekeeping team to ensure all areas are always immaculate.
- Provide ad hoc administration support as required by the management.

**Remuneration, Perks and Benefits**
- Paid Breaks
- Staff Meals
- Perkbox Membership
- Bluelight Card Membership.
- Health Assured Employee Assistance Program
- Christmas Bonus
- Comprehensive Training and Development
- Scope for progression and promotion within the company as we grow from two Care Homes to the development and subsequent opening of five new homes in London.

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