Salesforce Administrator

**Career Area**:Information Technology
**Compensation Grade**:22**:
**Job Title: Salesforce Administrator**

**Salary**:£37,000-£40,000 (Depending on Experience)

**Location**: Larne, Northern Ireland

**Benefits**:25 days annual leave,

Up to 10% bonus

Contributory pension scheme
- Caterpillar will double the employee's contribution Up to 6%

Contributory share scheme
- Caterpillar will match 50% of the employee's contribution

Access to flexible benefits including access to private medical and dental care, ability to purchase additional annual leave, cycle to work scheme etc.

**Flexible working arrangements will be considered for this role, in-line with the needs of the business.**

**Who is Caterpillar? What do we do?**

**What will Caterpillar do for you?**

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance and the growth opportunities you expect with a Fortune 100 company. You power our success and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

**Job Opportunity**:

- Salesforce Administrator for Caterpillar, working as part of the global IT team, providing business analysis on the following areas; warranty, pricing, dealer community, customer service agreements and projects.
- Act as change manager for the instance of Salesforce, and working on project delivery teams, following Agile methodology using Excel or Azure DevOps to document user stories/bugs to describe existing and new functionality.
- Be closely involved in go lives of projects involving data preparation, user set up, user documentation, hypercare support, etc.
- Maintain relationships with key business owners and end users of our Salesforce Org during normal course of work on projects and in support.
- Work closely with Salesforce Security & Governance team to harden Salesforce Org to comply with Caterpillar’s Technical Security Baseline, ensuring IT controls compliance.

**Skills and Experience**:

- Degree in an IT or Business-related discipline and/or relevant job-related experience
- Relevant work experience within IT
- Extensive Salesforce Administration experience, preferably certification
- Experience of Salesforce Lightning is desirable
- Experience of agile development projects
- Problem solving attitude
- Excellent time management skills & ability to multitask
- Ability to work individually and as part of a team

**NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.**

Caterpillar is an Equal Opportunity Employer (EEO).

The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

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