Helpdesk Administrator

3 weeks ago

Coleshill, United Kingdom Catch 22 PLC Full time

**Job title**:
**Helpdesk Administrator**

**Job type**:

- Permanent**Emp type**:

- Full-time**Industry**:
Facilities Management

**Salary type**:

- Annual**Salary**:

- Negotiable**Location**:

- Coleshill, UK**Job published**:

- 09/06/2023**Job ID**:

- 46448Our client, a **Building Consultancy** firm, are looking to appoint a **Helpdesk Administrator** to work with them at their HQ in **Birmingham (Coleshill, B46).**

Main duties will include:

- Provide a central resource to administer the renewal process for all service contracts
- Liaise with other departments, particularly finance & helpdesk to ensure all contract changes are communicated
- Assist in the designing of procedures and guidelines to help the organisation’s business strategy
- Liaise with Operations Manager to ensure that the contracts won are transferred successfully and in accordance with the workflows within CAFM, and that they go-live at the appropriate time
- Manage all the company’s renewals & new contract set up in both electronic & paper form
- Ensure that all contract changes are updated immediately into BOP (Business Operating Platform)
- Assist other team members as required and support the whole team

For this our client is offering a salary of **£22,000** per annum plus benefits package.

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