Customer Service Advisor

5 months ago

Basingstoke, United Kingdom Bidfood Full time

**About the role**:
**Customer Service Advisor - Full Time**

**Description**:
The role includes dealing with all customer queries and liaising especially with the transport department. You must be a skilled and natural customer service advocate with understanding of the importance in a food distribution environment. Your attention to detail and organisation skills will be excellent, backed up with strong IT and finance skills. This is a key role to the overall depot and the main link within all departments.

Success in this role will utilise all your influence and impact with colleagues right across the depot, to ensure a shared commitment to the highest standards of customer service.

If this is you, we look forward to hearing from you.

**About us**:
Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country.

**A journey that gives back**

We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.

**The essentials**
- 25 days holiday (plus bank holidays)
- A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
- Life cover that you can increase.
- Access to confidential support and counselling, when you need it.
- A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.

**The extras**
- Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
- Get paid as you earn - access to up to 20% of your pay before payday.
- Opportunity to drive your earnings up through our incentive schemes.

**We want everyone to join our journey**

We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are

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