Installations Officer

4 weeks ago


London, United Kingdom Royal Borough of Greenwich Full time

Greenwich Telecare provides a 24-hour point of contact for vulnerable people, assisting them to live safely and independently in their own homes. Telecare is an accredited member of the Telecare Services Association.

Customer Services are seeking to recruit Telecare Installation Officer. Whilst full training will be given previous experience is desirable. You will need to have an enhanced DBS check and a full clean manual driving licence.

Your role will be to visit and install all type of Telecare alarms and peripherals, this will include possible use of a step ladder and power drill as well as connecting equipment via the phone line. A such this can be a physically demanding role and a reasonable level of physical fitness is required.
- Excellent customer service and interpersonal skills
- Technical understanding of Telecare equipment
- To be Enthusiastic and committed to delivering professional and high-quality service
- To be able to deal with customers who are distressed/stressed/vulnerable
- To be aware of the range of services provided by the Authority
- Excellent communication skills written and oral
- Be able to work under pressure and on own initiative
- Be resilient and calm in emergency situation

**_ _**:
**_If you require any assistance in viewing or accessing this opportunity, please contact _**
**_ or call 020-8921-8977_**

**DBS**: This role requires an Enhanced DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974).

**Advert Close**: All vacancies close at midnight unless otherwise stated.

**Interview Arrangements**: During this time, our priority for all of our recruitment activity is to make sure our applicants, hiring departments and new starters are informed, safe and supported. Careful and thorough consideration will be given to interview arrangements and for any essential in-person recruitment, we will ensure this is held in a suitable, secure setting with additional arrangements to ensure any current safety requirements are fully adhered to.

**Salary**: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Organisation
- Royal Borough of Greenwich
- Reference
- REC/23/00215
- Salary Details
- £33351 - £34341
- Additional Allowances
- N/A
- Location Postcode
- SE18 6HQ
- Job Term and Hours per Week
- Fixed term (secondment available to internal staff if approved by Chief Officer); 35
- Closing Date
- 16 April 2023



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