Continuing Healthcare Finance Assistant

5 months ago

York, United Kingdom Humber and North Yorkshire Integrated Care Board (857) Full time

This post is part of the finance and contracting team whose responsibility it is to provide an efficient and high quality finance support to the continuing healthcare function across North Yorkshire and York. The post holder will be responsible for dealing with queries and administrative transactions for all expenditure areas within the complex care function in an accurate and consistent way. Core functions: To act as a first point of contact for the Contracting and Finance Team, dealing with routine and specialist enquiries and referring to others as required. Provide high quality administrative support to the functions of the Contracting and Finance Team.

Produce correspondence and paperwork, including IPAs ensuring accuracy and that they are all produced in line with procedural documentation. Liaise with providers, local authorities, health colleagues and members of the public regarding NHS Continuing Healthcare, Section 117 Aftercare and Funded Nursing Care. Deal with challenges from providers; this may include providers who raise issues regarding their accounts. Use negotiation and communication skills to explain issues/processes, to address the issues raised and to reach a satisfactory conclusion.

To carry out any other duties as needed by the department The post holder will be expected to work within defined policies and procedures, but expected to manage their own workload within these, escalating issues appropriately as they arise.

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