Catering Support

5 months ago

Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

The Catering Department opens 365 days a year therefore we are looking for individuals who can work the following hours:
12 hours per week. You would be required to work between the hours of 17.00 and 21.00 including alternate weekends, the length of shift would be 4 hours.

Duties will include serving patients and staff either in our front of house areas or on patient’s service, washing up and cleaning equipment in the busy Catering Department.

Applicants should be able to demonstrate good customer care and have good communication skills, with the ability to work alone and as part of a team, whilst maintaining a high level of attention to detail. The ability to remain calm under pressure is vital in this busy working environment.

A basic knowledge of hygiene principles and literacy/numeracy skills will be essential for this role.

The West Suffolk NHS Foundation Trust requires Catering Assistants to join a dedicated Catering Team based at West Suffolk Hospital to produce a plated meal service on a belted system.

The Team consist of people who work together to plate up the meals which are then transported to the patient. They are then required to clear down the trollies and equipment ready for service the next day.

As a department we are regarded as an exemplar site which was recognised in The National Food Review. We have won awards for the standard of food and service that we provide.

Additional payments in the form of Enhancements for working weekends and unsocial hours payments are made when worked.

BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

**JOB PURPOSE**:
To work as part of a team providing a high quality catering service for the Trust.

To maintain hygiene standards.

To prepare and serve food and beverages to patients, staff and visitors.

To have a good understanding of HACCP and COSSH.

To be aware of Trust policies and procedures applicable to the service and report any issues the line manager.

**KEY TASKS**:
**Restaurant Services**:
Basic preparation of food and beverages.

The safe use of catering equipment within area e.g. fryers, microwaves and small ovens.

Service of food and beverages to customers.

Cash and payment card handling via a computerised Electronic Point of Sale unit.

Fill, clean and maintain beverage machines.

Keep all confectionary items, drinks etc. topped up during service.

Maintain cleanliness of the dining area, servery and all equipment in the restaurant/café.

**Patient services/kitchen**:
Help assemble meals for patient’s service.

Clear and clean patient and staff meal trays using the waste disposal and conveyor system.

Safe Use of dishwashers, floor scrubbing machine and steam cleaner.

Manoeuvre and clean meal trolleys within the kitchen area.

Pre wash cooking tins and utensils by hand.

Clean floors, tabling, dishwasher, conveyors and other equipment in the kitchen foodservice areas.

Prepare sandwiches and rolls for meal service in a safe hygienic method using standard recipies for staff/visitors restaurant and patients.

Assemble food/beverage and crockery requirements for functions across the hospital site.

Help maintain a quality service from the Trusts vending ensuring products are safe to serve, machines are in clean working order and reporting any failures to a senior member of staff.

To assist with the collection and collation of patients menus.

Deliver catering items and provisions to wards and other areas within the Trust, maintaining stock control and completing relevant records of stock and temperatures.

**Communication and team working**:
Communicate with customers within catering outlets (customer

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