Operations Agent

**JOB DESCRIPTION**

**Position**: Operational agent F/M

**Location**:Benson

**Start Date**:As soon as possible

**Contract type**: Seasonal

Le Boat, part of Travelopia, is the world’s leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season. A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia). We have been established for over 50 years and are passionate about providing outstanding quality and service.

**What you will be doing**
- Exterior cleaning of boats
- Maintain and repair the extras booked by the clients: bikes, barbecues
- Assist the technical team, if necessary, in the preparation of the boats on the days of major departures (checking gas, ropes, filling water tanks etc...)
- Participate in the de-wintering of the boats at the beginning of the season as well as the wintering work at the end of the season
- Participate in boat reconditioning projects
- Assist clients as required
- Participate in any other task directly or indirectly related to the base of operations

**What we are looking for**:
**Skills, experience, knowledge, qualifications and training**
- Methodical and meticulous
- Customer service oriented
- Rigorous and punctual
- Excellent organizational skills, ability to prioritize workload and responsiveness
- Able to take initiative
- Team player
- It is strongly recommended to be able to swim.

**Advantage**
- Customer Excperience Bonus (5% of gross annual salary, prorate)
- Referral program
- Take advantages from the group (Travelopia)

**Job Type**: Fixed term contract
Contract length: 7 months

**Salary**: From £10.50 per hour

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)

Work authorisation:

- Royaume-Uni (required)

Work Location: In person