Food Services Assistant
4 days ago
**JOB DESCRIPTION**
Job Title: Food Service Assistant
**Reporting To**:Head Chef/Dining Room Supervisor
**Hours of work: In accordance with the contract of employment**
**This is a Term time only Contract**
MAIN PURPOSE OF THE ROLE
To provide excellent customer service from the preparation, presentation and service of food.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
- To assist as directed with all aspects of food preparation and presentation to a high standard
- To provide an efficient, helpful and friendly service to all customers
- To ensure that food is presented and served in a clean, hygienic environment
- Food service as directed by the head chef/dining room supervisor
- To complete all necessary controls and documentation for each service
- To communicate well with customers
- To undertake all aspects in cleaning equipment: walls up to 6ft, floors, fixtures, fittings, pots, pans, cutlery, crockery, glassware etc., to a high standard according to the cleaning rota or as directed
- To ensure tables and accompaniments are kept as clean as is reasonably practicable and adequately stocked during service times and relay as required
- To load service counters as and when directed and to ensure sufficient supplies throughout the service period
- Check deliveries and temperatures on delivery, also record food temperatures during service temperatures
- To fulfil any reasonable management request
- To attend/receive any job-related training as required
**Additional Ad-hoc duties**:
- To assist at any special functions, some of which may occur outside working hours
- To report any customer complaints or compliments and take some remedial action if possible
- To report immediately any incidents of accident, fire, theft, loss, damage, unfit food or other irregularities and take such action as may be deemed appropriate or possible
- To attend meetings and training courses as may be necessary
- To provide cover in other areas during periods of holidays and sickness as directed by the head chef/dining room supervisor or other appropriate Manager
PERSON SPECIFICATION
**SKILLS AND KNOWLEDGE**
The applicant **_MUST_** have:
- Effective communication skills
- Strong customer service skills
- Ability to work quickly but efficiently and keep calm whilst under pressure
- Ability to work well in a team
- Ability to adhere to all health and safety practices
**QUALIFICATIONS AND TRAINING**
It is **_DESIRABLE_ **that the applicant has:
- Catering qualification
- Food hygiene certificate
- GCSE or equivalent in English Language
**EXPERIENCE**
It is **_DESIRABLE _**that the applicant has:
- Previous experience of working in a kitchen
- Previous food handling experience
**PERSONAL**
The applicant **_MUST_**have:
- A flexible approach to work and a willingness to undertake a variety of different tasks
- Good personal organisation
- Enthusiasm and a positive outlook
- High levels of personal hygiene
- An enhanced DBS disclosure form completed and submitted by Malvern St James prior to appointment
- Satisfactory reference checks
Work remotely
- No
**Job Type**: Part-time
Part-time hours: 15 per week
**Salary**: £6.83-£9.50 per hour
Schedule:
- Monday to Friday
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