Case Administrator

2 weeks ago


Worcester, United Kingdom Brook Street Full time

Brook Street is working with His Majesty's Prison and Probation Service to recruit a Receptionist working within the Probation Service. Probation Service carries out sentences given by the courts, in custody and in the community and rehabilitates people through education and employment. These are careers that change lives.

His Majesty's Prison and Probation Service is looking for a temporary worker to join their team as a case administrator. This is initially a temporary role although this may be extended. This is a full time position, Monday - Friday, 37 hours per week. Your normal working hours will be around the hours of 9am - 5pm. The pay rate is £9.69 per hour.

Your role will be to provide case admin support to designated staff members/teams. You will have a hand in the following:
" Setting up and maintaining accurate information on internal databases.
" Preparing cases for Court.
" Liaising with a multitude of agencies to collate information.
" Dealing with telephone queries from court users and external bodies.
" Receive and distribute relevant information and communications in an appropriate manner.
" Setting up video links with prisons.
" Maintenance of various excel spreadsheets.
" Liaising with offenders to organise appointments.
" Covering reception when required.
" The post holder must adhere to all policies in regards to sensitive/confidential nature of the information handled whilst working in this position.



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