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Administrator in Yate

4 months ago

Yate, United Kingdom Alexander Mae (Bristol) Ltd Full time

The Company:
Our client is a successful company specialising in CCTV and integrated security systems

The Job:
On their behalf we are looking for an Administrator in their Yate office, in Bristol

Responsibilities will include:

- The accurate logging & updating of calls
- Ordering kit through suppliers and creating purchase orders
- Answering telephone & processing as appropriate, giving excellent customer service by liaising the progression of jobs with customers & the team of engineers
- Dealing with general administrative tasks
- Liaising with the Account managers with the provision of up to date statistics on work in progress & progress of files.
- Ensuring consistent quality standards for all processes within the department & identifying the need for corrective actions.
- Liaising with the purchase ledger department in respect of sub-contractor invoice sign offs.

The Person:
For this role our client is looking for the following skills and experience:

- Previous office experience, preferably within a service industry with a proven track record in delivering excellent customer service at all levels.
- GCSE pass in Maths & English or equivalent required
- Strong IT skills and competent user of standard business software including Microsoft Office, Excel, Word & Outlook Express
- Excellent communication skills, both written & verbal
- The ability to prioritise and proactively manage your own workload, whilst working under pressure
- The ability to work on your own initiative & make decisions when required.
- Have accuracy and attention to detail
- Be a team player with a sense of humour

The Benefits:

- Company pension scheme (after probation period)
- Company life insurance scheme (after probation period)
- Access to Employee Assistance Programme (EAP)
- 25 days holiday

The Salary:
£22,000

The Hours:
This is a full-time position for 37.5 hours per week and is office based.

The Location:
Yate, Bristol, South Gloucestershire (100% office based)

The Extra Info:
Please note that all employees need to go through an enhanced security screening process including DBS for this company.