Service Coordinator
3 months ago
**Job Description**:
Pertemps Crawley are working with a leading Engineering / Services provider, based in Crawley, who are looking for a
** Service Coordinator **to join their personable and very busy team.
The Role:
- Handling incoming calls from new & existing customers with breakdown and maintenance enquiries
- Raising jobs & processing orders
- Scheduling Engineers to PPM and reactive job in order of priority
- Maintain communication between Customer & Engineers to ensure SLAs are met
- Liaise with internal departments including Sales & Accounts to ensure smooth running of customer accounts
- Collate Engineer paperwork/ timesheets for invoicing
The Person:
- Previous experience in a similar reactive FM/ M&E industry
- Good communication skills, written & verbal
- Strong organisation / coordination experience, ability to work to urgent deadlines
- Proficient user of MS Packages including Word, Excel & Outlook
The Package:
- Monday to Friday, 9am - 5pm (30 minute lunch)
- £25,000
- 25 days holiday + bank holidays, contributory pension, free parking & great transport links.
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