Housekeeping Dispatcher

RESORT: Pine Lake Resort

LOCATION: Carnforth, LA6 1JZ

HOURS: 24 per week

SALARY: £11.50 per hour

Reporting to the Head of Housekeeping_,_ **the main job duties will include, but are not limited to**:

- To support the daily operation of the Housekeeping Department in the absence of the Housekeeping Manager and Deputy Manager
- Daily inspections of units
- To attend daily briefings as required
- To play a key role in the induction and training of new and existing team members
- Mentor new and existing team members around company culture
- To assist the Housekeeping Manager in any duties as required
- Work with Clara system to efficiently receive tasks, notify others of completion and monitor usage of inventory and linen
- Ensure efficient use of products and materials by all TM’s. follow sustainability guidelines
- To ensure PPE is available and used by all team members
- To record any accidents/incidents in the accident book and complete the appropriate incident form
- To be aware of Risk Assessments, Fire Risk Assessments and COSHH Assessments, method statements, including but not limited to monthly monitoring, ensuring all team members are aware of these
- To lead by example at all times
- To create an atmosphere of continual improvement
- To keep the Housekeeper Manager informed at all times
- To follow the company brand tenets
- To be a team player, both within your department and across the resort as a whole
- To inform team members of any relevant news, including but not limited to scores and survey feedback
- in the absence of the HHK:

- assign accommodations to each TM
- ensure proper use of cleaning materials and tools
- co-ordinate times and tasks

**Skills and experience required to fulfil the role include**:

- Previous experience in a team leader or supervisory role is essential
- The ability to multi task and work under pressure
- Excellent communication skills both written and verbal
- Must be computer literate
- Motivational and negotiation skills would be advantageous
- The ability to work on your own initiative as well as part of a team
- Have a ‘can do’ and positive approach
- Resort privilege program/Employee discount throughout Europe
- Referral programme
- Generous holiday entitlement
- Access to Employee Assistance Program (EAP)
- Free parking
- Use of Leisure Facilities
- Uniform provided
- Great training opportunities
- Perks at Work Membership (discounts on various products)

**Job Types**: Part-time, Permanent

Pay: Up to £11.50 per hour

Expected hours: 24 per week

**Benefits**:

- Bereavement leave
- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Carnforth, LA6 1JZ: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Cleaning: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person