![Magicard Ltd](https://media.trabajo.org/img/noimg.jpg)
Sales Administrator
3 weeks ago
Magicard is a world-class leader in delivering ID Card printer solutions. We assemble all our printers on site at our HQ in Weymouth, Dorset and make sales worldwide to: US, Europe, China, Asia, Middle East, Africa, and India. We have a UK and US business along with branches in China and the Middle East that deliver this global reach. Since May 2021 we have been owned by the Brady Corporation, a US global multinational that specialises in delivering complete solutions to identify and protect people, products, and places. This new ownership is now allowing us to focus on our next phase of growth whilst we transition to Brady Group policies and processes.
**Primary purpose**
**Key duties**:
Controlling customer order entry into our MRP system, with focus on:
- Confirmation of order acknowledgment shipping date
- Price check aligned to price list or agreed deals.
- White Label (WL) and regional products are sold as per company guidelines.
- Checking financial status (pro-forma or credit limit), chase financial payment to be able to confirm/release order with dealer and RSMs.
- Verifying any special shipping instructions (C of O requirements and any other customs docs to be created/requested)
Manually releasing orders daily to dispatch
End of day invoicing requests to check for Free of Charge goods going outside of the UK.
Liaising with customers for freight forwarder data for EXW/FCA shipments
Managing intercompany orders in our MRP system
Processing requests for Holokote generation and electronic upgrades
Support investigation and resolution of customer complaints
Handlings of credits to customer accounts
Request and process returns via RMA process and required liaison with Technical Support
Close out action for RMA’s (scrap/repair/credit)
Arrange master dealers’ monthly rebate allocations.
Updating of CRM database
Monitor WL printer sales vs annual commitment.
Stock availability reports to RSM’s and WL customers
Performance of specific processes/tasks as directed by management towards the accomplishment of the above.
**Desirable Skills/Experience**:
Experience of sales administration/customer service role
Good attention to detail for managing/inputting data.
Strong communication skills
Experience in a manufacturing company
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£27,000.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Weymouth: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)
Work Location: One location
Application deadline: 14/03/2023
Reference ID: MAGIC0323
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