Field Force Investigator

4 weeks ago

Haywards Heath, United Kingdom First Central Full time

**We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.**
We require a **Field Force Investigator **to join our Counter Fraud Services department in a nationwide, on-the-road role in early 2023 to cover the South East.

The role will be remote with occasional visits to our Haywards Heath, West Sussex office when required.

The Field Force Investigator is responsible for gathering and collating evidence to reduce our exposure to fraud. The role would include conducting enquiries required to develop criminal investigations that may be needed on Claims and Application cases. Working closely with all Counter Fraud teams to support the counter fraud services business plan and assist the Financial Crime Prevention Manager implement strategies to reduce exposure to internal fraud.

**Field Force Investigator Job responsibilities**:

- Gather, sort, and analyse evidence to identify where fraud is suspected
- Collate, verify, and assess all appropriate and available information to gain an accurate understanding of situations to an agreed investigation plan.
- Identify and interview key witnesses using best practice.
- Obtain statements.
- Conduct desktop investigations.
- Engage with Police and other Law Enforcement agencies to ensure full understanding of current criminal modus operandi.
- Develop relations within the Industry to maintain knowledge of current trends and best operational approaches.
- Prepare, complete and submit evidential bundles of high quality to support criminal prosecutions, within agreed set time limits.
- Conduct low level surveillance deployments to assess locations and/or persons of interest.
- Ability to dynamically risk assess all deployments according to agreed current working practices.
- Assist SIU fraud investigations.
- Maintain a high level of integrity whilst conducting all investigations.
- Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
- Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times.

**Field Force Investigator Experience & knowledge**:

- Previous experience within a criminal investigations team and preferably from a Police background or similar
- Experience with financial crime investigations
- Experience with claim fraud investigations
- Strong knowledge of economic crime investigations
- Knowledge of FCA requirements

**Field Force Investigator Skills & Qualifications**:

- Clear and effective communication skills, both verbal and written
- An experienced investigator with interviewing and evidence gathering
- Good knowledge of fraudulent claims investigations.
- Excellent presentation skills.
- Strong communicator at all levels with engaging personality.
- Analytical and problem-solving skills
- Excellent organisational skills, able to prioritise key tasks and focus on delivering them
- Relevant police experience

**What can we do for you?
**We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer
- Fantastic training and development opportunities
- Employee benefit packages to suit your lifestyle
- Flexible working
- YOUday - we give you an extra day off to celebrate a special day
- The opportunity to take a paid day off each year to do charity work
- A health cash plan
- Help with travel expenses
- The opportunity to buy additional holiday
- Company pension scheme
- Group life assurance
- Enhanced maternity and paternity pay
- Professional subscription fees paid

Employee wellbeing is high on the agenda here too. We provide discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Talent team.

**View more about our Benefits**:

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