Medical Receptionist

**Medical Receptionist / Administrator - Dromore Doctors Surgery**

**Location**

Skeagh House 15 Banbridge Road Dromore

Co Down BT25 1NB

**Hours of work**

Part time Hours - 20hrs + (must be flexible)

Receptionist with Admin Closing Date 31st May 2023

The role of medical receptionist / administrator entails office duties including answering the telephone, managing appointments, dealing with the public and general administration duties. Duties are set on a rotational basis. Staff will deal with the public at a main reception area and over the phone.

**Responsibilities**
- Ensure an effective and efficient reception service is provided to patients and any other visitor to the practice.
- Process telephone requests and in person requests for appointments and telephone consultations, ensuring that all callers are directed to the appropriate health care professional.
- Deal with patient enquiries on a daily basis.
- Assist other members of the primary health care team as required.
- Organise appointments for GPs, nursing staff and paramedics.
- Process requests for notes in line with GDPR.
- Undertake additional administration tasks as allocated by practice manager

**Further Information**

**Essential Skills**

GCSE English and Maths (or equivalent)

Minimum of 2 years’ experience working in an office as administrator / receptionist

Working knowledge of Microsoft office products within the work place

Effective communication skills

Ability to work well as part of a team as well as independently

Previous administration experience

**Desirable Skills**

Previous medical reception / medical administration experience

Experience of dealing with confidential material

Experience in GDPR legislation

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: £10.45-£11.15 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Dromore, BT25 1NB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Reception/Adminstration: 2 years (preferred)

Work Location: In person

Application deadline: 31/05/2023