Senior Administrator

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.
VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy, asset optimisation and regeneration capabilities.

**Location**: Larkhill, SP4 8QT

**Type**: Perm, Full-Time

**Salary**: Competitive

A new opportunity exists for a talented Team Leader to join our professional and expanding Regional Service Centre team. We are looking for an ambitious individual to be part of a dynamic team.
This is an exciting opportunity for a motivated and ambitious Administration Team Leader to play a pivotal role to manage the utilities team in providing support and the finance team, ensuring all administration procurement activities and contracts are delivered professionally to time.

**Key Responsibilities**:
Management of Technical Administrator, including safety and wellbeing requirements of the team
Providing Support to the PPM Team
Managing and rolling out any new processes
Promote a consistent, positive, and caring customer experience
Champion continuous improvement activities
Build Good Relationships with Service Providers
Ensure utility bill administration allows accurate and timely payments.
Produce reports
Prepare presentations for the senior management team
Ensure systems are updated with all planned and reactive maintenance work

**Training & Qualifications**:
Experience of leading a team of administrators
Rolling out new processes
Experience of working accurately to timescales and providing customer service excellence
Intermediate/Advanced Excel & Microsoft packages
Experience of working accurately to deadlines in a pressurised environment
English and Mathematics GCSE A-C standard

**Why VIVO? Meaningful and vital work**: You’ll be helping to deliver better public services through transformational innovation and change projects. You’ll be at the heart of work that meets budget challenges, whilst never compromising on delivery A world of opportunity: You’ll find hands-on work that is packed with variety whilst benefitting from the clear progression and development opportunities that you’d expect from a big company Great people: Our constant is the friendly, approachable, and diverse team you’ll be a part of. We also support a flexible work environment that accommodates a great work/life balance

VIVO Defence Services