Student Advisor

Application closing date

18/05/2023

Location

Luton

Salary

Grade 5 - £25,285 to 28,929 per annum pro rata.

Contract

1 year fixed-term contract. Part time, 0.5 FTE - 18.5 hours per week. Monday and Tuesday: 11:00 - 15:00, Wednesday - Friday: 11:00 - 14:30

Contractual hours

Blank

Basis

Blank

Job category/type

Professional services

Attachments

Blank

Job information

We are looking for a Student Advisor to provide an initial point of customer service on the student helpdesk, to respond to and resolve customer enquiries via face to face, online and telephone. The post holder will be providing a wide range of information and services and work primarily in Luton. The Student Advisor will contribute to the student experience by taking ownership of the enquiry, liaising with other relevant University staff and ensure that the enquiry is completed within a specified time period.

This is an on-campus role.

Interviews will be held on Monday 12 June 2023.

For a full job description and person specification,

**The University has a responsibility to ensure that all employees are eligible to live and work in the UK.**

**The University is committed to equality of opportunity and values the diversity of all its workforce and student population.