Veterans Service Manager

2 months ago

London, United Kingdom NFP People Limited Full time

Veterans Pathway Service Manager

We are looking for a Veterans Pathway Service Manager to make a significant difference to the lives of veterans affected by homelessness on a daily basis.

If you have a passion for the mission, the ability to create excellent working relationships, and an understanding of the causes and solutions to homelessness, then you could be ideal for this role.

Position: 1026 Veterans Pathway Service Manager - Operation Fortitude

Location: Timber Wharf, Hackney

Hours: Full-time, 37.5 hours per week Monday to Friday

**Salary**: £35,502 (including £4,000 London Allowance)

Contract: Permanent

Op FORTITUDE is the newly established pathway to end veteran rough sleeping in the UK. The Op FORTITUDE Pathway Team will play a central role in achieving this by creating the links between the veterans at risk of or experiencing homelessness and the organisations that can provide them the support they need.

The difference you'll make

You will be responsible for the operational delivery of the National Op FORTITUDE referral Pathway, ensuring that it achieves its mission of ending veteran homelessness.

This role will be incredibly rewarding. You and your team will change the lives of veterans affected by homelessness across the country on a daily basis. Making this happen is all about people - as you'll also be managing the broad range of relationships needed to achieve this.

Part of this will be reporting to the Op FORTITUDE Pathway Governance Group on Pathway performance and acting as an ambassador for Riverside and Op FORTITUDE across the veteran and homelessness sectors.

So, who are you?

If you would like to join the team as it aims to end veteran homelessness, this is the role for you.

This is an exciting opportunity to be part of a team that will make a significant and meaningful difference to the lives of veterans in the UK. While desirable, being a member of the Armed Forces Community is not essential.

Enjoy the rewards

Working here, you'll enjoy competitive pay, 28 days holidays plus bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. The organisation empowers people to do great work by investing in learning, personal development, and technology.

We encourage applicants from all sections of the community so that the organisation can truly reflect the neighbourhoods in which it works.

Person specification

Knowledge, Skills, and Experience

Essential:
*Experience of leading an operational service or referral programme.

*Track record of delivering innovative service solutions.

*Understanding of the needs of vulnerable veterans experiencing homelessness

*Able to work in partnership and communicate with other people to reach positive outcomes.

*Able to organize tasks and plan accordingly.

*Be a team player with a caring, flexible, resilient, can-do attitude.

*Able to use initiative and have confidence to make decisions.

*Competent and accurate administrative and IT skills.

Desirable:
*Personal lived experience of serving in the forces or of homelessness.

*Experience of leading a team.

About the Organisation

The organisation is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.

We encourage applicants from all sections of the community so that the team can truly reflect the neighbourhoods in which it works.

You may also have experience in areas such Veterans, Homelessness, Housing, Social Housing, Service, Veterans Officer, Homelessness Officer, Housing Officer, Social Housing Officer, Veterans Referral Officer, Homelessness Officer, Housing Officer, Social Housing Officer, Rehabilitation Officer, Social Care, Community Outreach, Homelessness Outreach Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

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