Systems Provisioning Coordinator
6 months ago
Company Description Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers - so there’s always an exciting new opportunity to support UK businesses on the horizon.
Job Description Location: Nottingham NG6- Office Based Salary: Starting £22,308.00 per annumup to £27,500 after 6 months.
Working Hours: Monday to Friday 9:00 - 17:00 (34 hours) Key Responsibilities: - Arranging network-related services. - Porting numbers. - Organising kit delivery. - Requesting engineering resource and provision and sign off by the customer. - Updating internal platforms, systems and third party portals. Communicating with internal departments, suppliers and TRLUK customers.
Qualifications - Excellent communications skills; verbal and written. - Enthusiastic and willingness to learn and adaptable to change. - Experience of dealing with customers, internal colleagues and suppliers in relation to progressing and coordinating key components of an order. - Previous telecoms and order management experience desirable. - Ability to work under pressure and multi task. - Be prepared to own an issue and see through to resolution by liaising with internal departments to provide a timely and satisfaction resolution for the customer; being the customer advocate. - Excellent service skills with a key focus on internal and external customer relationships. - Strong team player but able to work independently. - Experience of working on in house systems and sound working knowledge of Word & Excel. Additional Information What are the benefits of working at TRLUK? Our ethos is simple: the more you put in the more you get out.
Here are some of the benefits that we offer
- 28 days holidays, and an additional day for each year of service up to 30 days - £500 referral scheme bonus - An additional day off on your birthday
If you feel you could add to the team please contact for an immediate interview.
**Job Types**: Full-time, Permanent
Pay: £22,000.00-£27,500.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
Work Location: In person
Reference ID: prov
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