Hub Administrator

Job Introduction
As a** Warehouse Administrator **in our flooring Hub we want you to dot the i’s and cross the t’s to make everything hassle free for your colleagues behind the scenes and to give our customers a great fitting experience. Join our team of customer obsessed experts to help us deliver on our mission to be the best.

Fast forward your retail career with the best in the business. We’re stronger together - join us and become one of the **Proud faces of Carpetright**

**As a Warehouse Administrator - your day might look like this**:

- Arranging appointments for our customers to have their flooring fitted
- Delivering an exceptional customer experience across various channels but especially via phone or online
- Working closely with the store teams and independent fitters to ensure everything is as it should be paperwork-wise and that the customer gets a seamless experience after placing their order right through to the point they can walk on their new flooring
- Being our communication and co-ordination expert, keeping everyone organised and informed

**The Benefits we’ll give you**:
We’re a family friendly business that is passionate about rewarding and recognising our people. We also offer a wide range of other benefits such as;
- Training to set you up in your new career here at Carpetright, as well as the ability to progress your career
- Competitive pay (and commission on occasions when you sell)
- Generous product discounts and other varied discounts through our Proud Perks portal
- Access to a digital GP
- Healthcare cash plan and eye care contribution
- Wellbeing initiatives and resources
- Pay day advances and a holiday trading scheme
- Cycle to Work scheme
- Life Assurance (up to 4 x base salary)
- Pension scheme

**As a Warehouse Administrator we hope you’ll bring**:

- Some experience of administration/co-ordination
- A methodical approach and keen attention to detail
- Confidence to communicate with customers and contractors
- Confidence in tackling tech (PC or tablet literate) and working with numbers/data

**Why Choose Carpetright**:
Online and in-stores across the country, our experts are bringing customers’ dreams to life. To continue being the best at what we do, we need the very best people. The big dreamers, go-getters and team players who thrive in fast-paced, high-energy environments.

With over 30 years at the forefront of an ever-evolving industry, we’re always looking for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning.

It's not just our customers that we want to keep smiling, it’s our people too. As an employer of choice, we strive to create an environment where colleagues have a fantastic experience.

Join us on our mission to deliver the best, and in return we’ll give you all the support and training you need to learn new skills, take on more responsibility and become the very best at what you do. Proud to be creating beautiful homes, proud to be driving the customer journey in the fast lane, and proud to be one of us.

**Co-ordination. Accuracy. Customer Care