Scheduler/planner (Supply Customer Services & Call

2 weeks ago


Salford, United Kingdom Sodexo Full time

Job Introduction We are looking for a highly skilled customer service, helpdesk operative to join our Supply Solutions Team as a **Supply Solutions Consultant**. Where you will be responsible for providing high quality customer service to internal and external stakeholders.
You will respond to issues and queries in a timely and efficient manner, gathering factual information and making effective decisions. While maintaining a accurate and detailed log of all calls received inline with company policies and procedures.

In return, we offer excellent benefits in a purely customer service focused environment working core hours Monday to Friday, offering exposure to the wider Sodexo teams with the support and encouragement to develop your skillset.

If you are a pro-active individual with sharp problem-solving skills and the drive to see continuous improvement we would love to hear from you.
**What you’ll do**:

- Escalate issues through the appropriate channels in a timely manner and advise customers of actions taken
- Complete work items in line with agreed service level agreements
- Make effective decisions after gathering relevant factual information and reviewing the appropriate level of detail
- Fulfil own role and work with the team to work towards common goal

***What you bring**:Essential**
- Previous experience of a contact centre / helpdesk environment
- Qualified with GCSEs C Grades (or equivalent) in Mathematics and English Language
- A confident communicator with the ability to work to tight deadlines
- Problem-solving skills
Drive to find solutions using initiative and aptitude
- Flexible and adaptive to business requirements

**Desirable**
- Experienced with delivering within SLAs
- Effective written and oral communication skills
- Collaborative team working skills
- Ability to organise and prioritise workloads effectively within a busy Support Service environment
- Ability to self-manage workloads and prioritise support requests

**What we offer**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company



  • Salford, United Kingdom Venn Group Full time

    **Job Title**: Repairs Scheduler Venn Group has been approached by a Contractor in the North West to recruit for a Repairs Planner on a temporary to permanent basis. The day to day duties will include: - Coordinate the day to day activities of the internal trade operatives and sub-contractors - Liaise with supervisors, trades & other internal customer...


  • Salford, United Kingdom Bennett & Game Recruitment Full time

    **Technical Services Manager -Position Overview** - Lending expertise to all departments to ensure optimised scheduling, maximised production with low operating costs. - Advise and regularly forecast costs for in house and externally sourced Operation and Maintenance, refurbishment and/or modification of customer's equipment - Product development, selection...

  • Planner

    4 weeks ago


    Salford, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Planner to join our team, based in Salford in the North West Region. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £22,660 Plus Excellent Benefits. We are an experienced and innovative construction firm that is committed to...

  • Planner

    4 weeks ago


    Salford, United Kingdom Kier Group Full time

    We're looking for a Planner to join our Kier Rail team and assist on several rail related projects across Greater Manchester Can you imagine a world without transportation links via land, sea, or air? Nor can we! Your journey is our journey, come and join us at Kier Transportation and make a difference. Supporting the movement of people, goods, and...

  • Senior Planner

    1 week ago


    Salford, United Kingdom Linear Recruitment Ltd Full time

    The Role Linear Recruitment are working woth a Blue chip Tier 1 main contractor for a Senior Planner to join their Rail team and assist on several rail related projects across the Greater Manchester area. Responsibilities As a Senior Planner, you'll be working within the Transportation team and is responsible for planning and programming for large or...

  • Senior Planner

    1 week ago


    Salford, United Kingdom Linear Recruitment Ltd Full time

    The RoleLinear Recruitment are working woth a Blue chip Tier 1 main contractor for a Senior Planner to join their Rail team and assist on several rail related projects across the Greater Manchester area.ResponsibilitiesAs a Senior Planner, you'll be working within the Transportation team and is responsible for planning and programming for large or complex...

  • Planner

    1 week ago


    Salford, United Kingdom Kier Group Full time

    PlannerWe're looking for a Planner to join our Kier Rail team and assist on several rail related projects across the Northwest Can you imagine a world without transportation links via land, sea, or air? Nor can we! Your journey is our journey, come and join us at Kier Transportation and make a difference. Supporting the movement of people, goods, and...

  • Call Handler

    4 weeks ago


    Salford, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Call Handler - Salford - £19,106 - £21,711 per annum** One of the UKs largest charities is seeking experienced Call Handler to support their Helplines at their offices in Salford. **Working hours will be on a rotational shift pattern between 8am and 10pm Monday to Friday and 9am to 6pm on weekends.** The Call Handler will provide...

  • Customer Service

    3 weeks ago


    Salford, Salford, United Kingdom Bamford Contract Services Ltd Full time

    Customer Service / ReceptionistTemporary Role: Immediate Start4 on, 4 off Shift Pattern12 hours: 7am-7pmLocation: Manchester City CentreRate: £11.44 per hourOur prestigious build-to-rent company is seeking a Customer Service / Receptionist to support the team during a busy period. This building boasts a stunning collection of luxury apartments and prides...

  • Planner

    4 weeks ago


    Salford, United Kingdom Daniel Owen- UK Full time

    Contract Type: - Permanent- Location: - Salford- Industry: - Property Services- Salary: - £26000 - £26848 per annum- REF: - KM2_1679676125- Contact Name: - Kerry Mcmenamin- Job Published: - about 6 hours ago**Planner** Maternity Cover for 12 months Salford Salary £26,848k (depending on experience) Monday - Friday 8:00am-4:00pm Perm,...

  • Customer Service

    5 hours ago


    Salford, United Kingdom Brook Street Full time

    Brook Street has a client based in Media City looking for Customer Service experienced staff. This is a 3 week temporary position with an immediate start and weekly pay. Hours: Monday, Tuesday, Wednesday & Friday (4 days) - 9am - 5pm and office based.£11.44 per hour Immediate start! Duties: inbound and outbound calls update CRM system objection handling ...


  • Salford, United Kingdom Kellogg Company Full time

    Are you dynamic, a keen innovator, a trend setter, or a disruptive thinker? Then Kellogg Europe is the place for you because at Kellogg’s we focus on agility, growth, and innovation. Our colleagues in the **Supply Chain - Customer Service and Logistics **team, based from Media City, Salford are looking for an **Customer Supply Chain Optimisation...

  • Customer Service

    1 month ago


    Salford, United Kingdom Bamford Contract Services Full time

    **Customer Service / Receptionist** **Temporary Role: Immediate Start** **4 on, 4 off Shift Pattern** **12 hours: 7am-7pm** **Location: Manchester City Centre** **Rate: £11.44 per hour** Our prestigious build-to-rent company is seeking a Customer Service / Receptionist to support the team during a busy period. This building boasts a stunning...

  • Scheduler - Part Time

    4 weeks ago


    Salford, United Kingdom Home Instead Senior Care Full time

    **Company Description**: Are you a passionate and dedicated person, who is highly organised and cool under pressure? Then this is the role for you This is a great opportunity to join a growing team and receive ‘on-the-job training’. We are looking for a scheduler to join our Salford Team As the** scheduler, **you will have responsibility for...

  • Appointment Scheduler

    4 weeks ago


    Salford, United Kingdom Ralph Recruitment Full time

    A great opportunity has arisen with our client based in Salford for a Scheduler. Working for this leading, forward thinking and growing organsiation the role of Scheduler is a critical function within the Group, ensuring their service delivery is prompt, organised and efficient. This opportunity would suit someone with strong attention detail,...


  • Salford, United Kingdom Gibson Hollyhomes Full time

    **Customer Service Advisor** **£20,000 - £24,000 + Bonus** **Manchester City Centre** **Full training programme** **Fantastic offices** **Great location** My client is a leading Financial Services company, based in Manchester City Centre. They are looking for individuals seeking to either start or continue a career in the Financial Sector. This job...


  • Salford, United Kingdom Search Consultancy Full time

    **Customer Service Advisor - Temp to perm** **Salary £10.21 an hour** **Based in Salford Quays (Near Harbour city tram stop)** **Working hours between 8.30am-5.00pm Monday to Friday (35 hours a week) No weekend work!** **Start date Monday 20th February 2023** This is not your typical Customer service role, you will have the autonomy and flexibility to...


  • Salford, United Kingdom Page Personnel Full time

    Opportunity to work for a leading financial services business - Excellent benefits **About Our Client**: Our client are a well established financial services business based in Salford, they are currently going through a period of growth and are looking for a Customer Service Advisor to join their team. Our client offers great career progression, competitive...


  • Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    An opportunity has arisen to join the Booking & Scheduling Team at the Salford Hub for a full time Band 4 Booking & Scheduling Supervisor. Staff are required to work on a rota system to cover 8.00am - 5.00pm Monday - Friday. This may include some home working on a rota basis once full training has been completed. We are looking for a dynamic individual to...


  • Salford, United Kingdom Four Recruitment Limited Full time

    **Customer Service Advisor - Full-Time, Permanent** **Location**: Worsley **Salary**: £22-23k DOE **What's in it for you?** - 20 days annual leave + 8 Bank Holidays - Excellent pension contribution of 8% employer and 1% employee - Company discounts - On site car park - The opportunity to work within a friendly and supportive team environment A large,...