Bistro Assistant

**Job title**: Bistro Assistant

**Reporting to**: Bistro Supervisor

**Location**: Mulberry House, Sherborne

**Working Hours**: Part time, 18 hours (day shifts, weekend availability)

**Salary**: £10.42 per hour

We also offer 30 days of annual leave (including 8 days public holidays), 3% pension contributions and 1-week full pay maternity/ paternity/ shared parental leave.

**We are looking for a Bistro Assistant for our Bistro within our retirement village. The Bistro Assistant will need to be able to perform a variety of tasks associated with production of food and drink within our bistros, ensuring the highest standards of customer service are achieved. You will also be responsible for health & safety, including food hygiene and safety.**

Interested? Keep on reading

**What you’ll need**
- To be polite, professional, and friendly always with customers, clients, and colleagues to ensure the highest level of customer care is always adhered to.
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
- To maximize all sales opportunities through selling techniques.
- To acquire a good knowledge of all products to be able to advise individual customers on their product choice.
- To actively gain customer feedback, passing information gained onto your line manager.
- Assist colleagues in a willing and positive manner including assisting with other duties as required.
- To assist in all food production areas with basic food preparation in accordance with menu requirements.
- Help the chef keeping the kitchen at high standard.
- To serve customers with hot and cold food and beverages.
- To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements.
- To assist in the preparation of hospitality for events when requested
- To receive stock, store and check for quality and quantity; ensuring that all stock is dated and rotated.
- To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies.

Other Responsibilities
- Ensure that COSHH regulations are complied with and keep all required records.
- To ensure you are fully qualified and your qualifications are kept up to date. These may include the following: Health and Safety, Nutrition, Food Hygiene, Food Awareness and First Aid. Level 2 NVQ in food safety, COSHH, fire safety, infection control, moving and handling and POVA if required by the Manager.
- Undertake tasks as required and instructed by the manager which are not specifically set out in this job description but are within the scope of your skills, knowledge, and experience.
- Ensure you are aware of, and meet the legal and Company requirements for fire, safety, health, and hygiene.
- To ensure licensing standards are adhered to relating to the sale of alcohol and report any issues the licensee and/or DPS (Designated Premises Supervisor).

**What we offer**

We offer excellent benefits, to name a few:

- Employee referral bonus
- Long service awards
- 22 days annual leave, increasing after 2 years’ service
- Enhanced maternity and paternity
- Cycle to work scheme

And many more

**Who are we?**

AHH Group is on a mission to solve the housing crisis whilst delivering great returns for investors.

A viable solution to the housing affordability crisis is shared ownership - this is where tenants part-buy, part-rent their homes. We believe shared ownership offers a sustainable future for home ownership in the UK and beyond. Over the past 25 years, we’ve built an end-to-end affordable housing and investment group - this means we control every step of the development and investment process - from funding to architecture & planning, from construction management to running operations of the affordable communities we create.

**What do we do?**

We help people get on and up the housing ladder so that they can invest in their futures; and we help the elderly step off the housing ladder, so they can afford to live in a community that protects their well-being and helps them to retain their independence. At all times our focus is on the customer; we are dedicated to helping our homeowners to live affordable, happy, healthy lives in their own home within a vibrant community.

**Equality & Diversity**

INDFOH