German Speaking Customer Support Executive
3 weeks ago
Our client, a successful mobile app, is looking for a German speaking Customer Support Executive to join them in their Hatfield's office (30 minutes from King's Cross station).
This is a permanent position where you will be working on a hybrid scheme (2 days from the office and the rest from home) and you will be responsible for delivering outstanding customer support across the German & UK markets.
**Your responsibilities will include**:
- Providing first-class advice and information about the App.
- Maintaining a great relationship with customers and clients.
**About you**:
It is essential for you to be a customer-oriented individual and to have superb problem-solving skills, as well as excellent German and English language skills. This is a thrilling opportunity to be part of, where you will have the chance to develop yourskills within a growing organisation whilst being involved in an energetic and multilingual team
**Profile**:
- Required to be fluent in German and English, both written and spoken
- Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent
- Previous experience using Zendesk is desirable.
- Demonstrated interpersonal skills and the ability to work as part of a team and independently
- Strong communication skills, able to work in a fast-paced environment
To apply, please send your CV in English and in Word format to Joana.
languagematters is acting as an employment agency in relation to this vacancy.
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