Operations Manager

2 weeks ago


London, United Kingdom Centre for Health and Disability Assessments Full time

**Introduction**

**Be part of something great**

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

**Job Summary**

**This role will be recruited in anticipation of Contract Award.**

The FAS contract will broaden assessment delivery for Maximus from WCA and Specialist Benefits to include PIP (Personal Independence Payments) assessments. The PIP Operations Manager position will initially support mobilisation of the FAS contract and thenongoing the contract delivery. The PIP Operations Manager role will initially be responsible for knowledge transfer of the existing PIP contract, support integration of PIP into the operating model and implement service enhancing initiatives; thereafter supportthe Central Operations Team with the ongoing contract delivery.

Salary range:
Non London - £47,000 to £52,000

London - £52,000 to £57,000

**Essential Job Duties**
- Lead the knowledge transfer of PIP from current incumbents to Maximus ensuring all elements are documented
- Implement, with other SMEs, the FAS future operating model for Operational Service Commencement including navigating barriers to delivery
- Review the Support Centre processes and provide assurance that the PIP delivery model as detailed in the FAS submission meets the service requirement with resource allocated, advise efficiencies as appropriate
- Work with the Process Design Team to ensure PIP guidance is consistent and documented
- Act as the primary source of PIP best practice in Maximus advising other Workstreams on PIP process
- Advise and lead on the PIP elements of the operational initiative solutions as documented in the FAS tender submission
- Following mobilisation act as the PIP SME in Lot (x) - covering Change impacts, process guidance updates, SCP advice, best practice sharing, alignment with SB and WCA SMEs

**Education and Experience Requirements**

**Qualifications & Experience**
- Experience/knowledge of DWP benefits process and PIP welfare system
- Minimum 3 years PIP operational experience, including within the last 12 months, and knowledge of both Front of House and Back of House PIP processes
- Experience of research, validation and assimilating findings into suitably informed proposals
- Evidenced success working on significant projects
- A track record of cross-function collaboration & consultation.
- Familiarity with process guidance reviews, including ability to identify and impact service requirements and process changes
- Demonstrated track record of delivering PIP Contractual Performance

**Individual Competencies**
- Ability to work effectively in a fast-changing, complex, multi-stakeholder environment - comfortable dealing with ambiguity
- Extreme attention to detail
- Strong planning and organisation skills
- The ability to effectively interact with senior operations stakeholders.
- Strong verbal, written & numeracy skills.
- An approach to work that is performance driven, results orientated and the ability to work to deadlines
- Highly confident in the use of Microsoft packages

**CHDA Statement**

Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.



  • Greenford, Greater London, United Kingdom Staffline Operations Full time

    We are currently recruiting for a Security Operations Manager based at a new site in Greenford, London. The successful candidate will be required to complete the CSMP L6 course within 18 months. Your Time at Work Proactively support local Security Department and Regional Management to promote the well running and management of the security...

  • Operations Manager

    6 days ago


    London, United Kingdom UK Power Networks (Operations) Ltd Full time

    UK Power Networks is looking for an Operations Manager (LPN) to join its Capital Programme - Construction & Commissioning Team based in London - West Ham office. The Operations Manager (LPN) will report to the Head of Construction & Commissioning and will lead a team of around 55 members, including Lead Project Engineers and Lead Commissioning Engineers....


  • London, United Kingdom UK Power Networks (Operations) Ltd Full time

    UK Power Networks is looking for an Operations Manager (LPN) to join its Capital Programme - Construction & Commissioning Team based in London - West Ham office. The Operations Manager (LPN) will report to the Head of Construction & Commissioning and will lead a team of around 55 members, including Lead Project Engineers and Lead Commissioning Engineers....

  • Operations Manager

    2 weeks ago


    City of London, United Kingdom UK Power Networks (Operations) Ltd Full time

    UK Power Networks is looking for an Operations Manager (LPN) to join its Capital Programme - Construction & Commissioning Team based in London - West Ham office.The Operations Manager (LPN) will report to the Head of Construction & Commissioning and will lead a team of around 55 members, including Lead Project Engineers and Lead Commissioning Engineers. The...

  • Operations Manager

    2 weeks ago


    London, United Kingdom UK Power Networks (Operations) Ltd Full time

    UK Power Networks is looking for an Operations Manager (LPN) to join its Capital Programme - Construction & Commissioning Team based in London - West Ham office. The Operations Manager (LPN) will report to the Head of Construction & Commissioning and will lead a team of around 55 members, including Lead Project Engineers and Lead Commissioning Engineers....


  • London, United Kingdom warehouse manager Full time

    Warehouse operative with FORKLIFT LICENCE We are, a leading Food Distribution and Cash & Carry, looking for an enthusiastic member to join us as a Warehouse Assistant. This is a full time PERMANENT post, not a temporary seasonal job About the Role Your duty will be to pick and pack, check off all orders pulled, putting them together on pallets /...


  • London, United Kingdom MTC OPERATIONS LIMITED Full time

    Manage the Sector P&L performance in line with budget and forecast expectations, along with highlighting downside risks / upside opportunities and plans to address them. Provide effective governance over sector programmes and projects to ensure effective and efficient delivery across all parameters (quality/technical, cost, schedule and customer...


  • London, United Kingdom Tether Operations Limited Full time

    Together with its partner companies, Tether Edu aims at offering tailored workshop and masterclass’ programmes providing a smart educational environment that promotes self development, skill-set stimulation and self realisation. The tutorship platform in whole, is based on the identification and implementation of latest trends and expertise in specific...


  • London, United Kingdom Tether Operations Limited Full time

    Together with its partner companies, Tether Edu aims at offering tailored workshop and masterclass’ programmes providing a smart educational environment that promotes self development, skill-set stimulation and self realisation. The tutorship platform in whole, is based on the identification and implementation of latest trends and expertise in specific...


  • City of London, United Kingdom Staffline Operations Full time

    A great opportunity to work as an EMEA Life Safety Manager for G4S The rate of pay is £56,000 per year **You must have previous Management experience at a similar level** Your Time at WorkThe Life Safety Manager will ensure: (a) The establishment and ongoing promotion of a 'fit for purpose' health and safety service to the business in EMEA. (b) Through a...

  • Finance Director

    2 days ago


    London, United Kingdom Tether Operations Limited Full time

    The tutorship platform in whole, is based on the identification and implementation of latest trends and expertise in specific digital industries. Industry experts and field pioneers with diverse learning methodologies and interests embrace the core of our institution. We are seeking an experienced and visionary Senior Financial Manager to join our team and...


  • London, United Kingdom The Development Manager Ltd (TDM) Full time

    Opportunity information Salary £26000 per year Duration 33 months Advert closing date 15/04/2024 Description What are we looking for? We’re looking for an enthusiastic Digital Marketing Apprentice to join our International Marketing team. If you are a team player with a pro-active approach to getting things done, and are eager to learn more about how...

  • Operations Manager

    3 weeks ago


    London, Greater London, United Kingdom Tay Associates Ltd Full time

    We at Tay Associates are recruiting a vibrant, talented, and driven Operations Manager to join our team on a permanent basis. The Operations Manager will be responsible for optimising day-to-day operations and managing our support functions including administration, HR, finance and marketing. The Operations Manager will work closely with our CEO and...

  • Operations Manager

    2 days ago


    London, United Kingdom SFA Services Ltd Full time

    Job Description:. We are currently seeking a dynamic and experienced Operations Manager to oversee our day-to-day operations. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a proven track record of driving efficiency and productivity. As the Operations Manager, you will be responsible for...

  • Operations Manager

    4 weeks ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    Operations - Private Equity My client is the fastest growing HMO fund in the UK, and they are looking for a bright and highly motivated Operations Manager to join their dynamic team ROLE The Operations Manager will directly support the Head of Operations in regards to its duties, including the following: - High level of exposure to problem solving,...

  • Operations Manager

    2 weeks ago


    London, United Kingdom Proactive Solutions Group Ltd Full time

    Operations Manager - fire protection Operations Manager / Fire Alarm Engineer. A London based fire protection / fire safety firm are looking for an Operations Manager / Fire Alarm Engineer to join the team. The Operations Manager / Fire Alarm Engineer duties include: Manage all installation, service, and fault works within the business. Organise tasks...

  • Operations Manager

    2 weeks ago


    London, United Kingdom Proactive Solutions Group Ltd Full time

    Operations Manager - fire protection Operations Manager / Fire Alarm Engineer. A London based fire protection / fire safety firm are looking for an Operations Manager / Fire Alarm Engineer to join the team. The Operations Manager / Fire Alarm Engineer duties include: Manage all installation, service, and fault works within the business. Organise tasks...

  • Operations Manager

    3 weeks ago


    London, United Kingdom Proactive Solutions Group Ltd Full time

    Operations Manager - fire protectionOperations Manager / Fire Alarm Engineer. A London based fire protection / fire safety firm are looking for an Operations Manager / Fire Alarm Engineer to join the team.The Operations Manager / Fire Alarm Engineer duties include:Manage all installation, service, and fault works within the business.Organise tasks...

  • Operations Manager

    7 days ago


    London, United Kingdom Konnect Personnel Ltd Full time

    Our client, a UK subsidiary of a reputable South Korean bank is looking to hire an Operations Manager. **P OSITION**:Operations Manager - Settlement, IT, Resilience and General Affairs **J OBO VERVIEW** Manager in settlement, IT, Resilience and General Affairs ensures the Bank’s overall operations run smoothly at all times, offering excellent back...

  • Operations Manager

    3 weeks ago


    London, United Kingdom Munich Re Specialty Group Full time

    At Munich Re Specialty Group (MRSG), individuality and intellectual curiosity is a key driver for our success and innovation. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be...