Accounts Receivable Clerk

7 months ago

Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

Assisting the Accounts Receivable Supervisor in the day to day running of the Accounts Receivable Team who are responsible for the prompt billing of amounts due to the Trust, and the recovery of outstanding debt in accordance with Key Performance Indicators (KPI’s) and financial procedures. The post holder will also assist in the NHS agreement of balances process.

DUTIES AND RESPONSIBILITIES

1. Responsible for the prompt billing of amounts due to the Trust, and the recovery of outstanding debt in accordance with Key Performance Indicators (KPI’s), Standing Financial Instructions, and financial procedures.

1. Communication required internally within the Finance and other Trust Departments and externally with NHS and non-NHS customers.

1. Significant VDU data input and prolonged concentration required, with a good working knowledge of Excel, Word & Outlook.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated on the Fylde Coast just a 45 minute drive from Manchester. The Trust provides the full range of district hospital services and community health services, such as adult and children’s services, health visiting, community nursing, sexual health and family planning, stop smoking and palliative care services. The Trust also provides tertiary cardiac, haematology and adult cystic fibrosis services to an approximate 1.7 million population catchment area covering Lancashire and South Cumbria.

The Trust provides a comprehensive range of acute hospital services to the population of the Fylde coast, as well as the millions of holidaymakers that visit each year. The Trust employs over 7,500 staff and had a turnover of circa of £625m in 2021/22.

As one of the United Kingdom’s largest coastal resorts, Blackpool has plenty to offer its residents
- it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the Blackpool Tower. This seaside town also offers a number of scenic cycling routes round its local parks and across the surrounding countryside, as well as panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

**JOB ACCOUNTABILITIES**:
1. Responsible for the prompt raising of invoices and credit notes based on authorised instructions from Trust departments, to include:

- Contractual block contract and non contractual clinical income.
- Education and training funding.
- Commercial income for the provision of goods and services.
- Salary overpayments

1. Operate processes for the recovery of outstanding debt to ensure debt levels are maintained within Key Performance Indicators (KPI’s). Debt recovery processes include:

- The issue of statements of account and dunning letters in accordance with financial procedures.
- Telephone contact with debtors secure prompt settlement of outstanding debt.
- Escalation of unresolved debts to AR Supervisor and within the customer organisation to facilitate early resolution of problems.

1. To plan own workload to ensure monthly and annual deadlines are met, seeking guidance from the Accounts Receivable Supervisor as necessary.

1. To liaise with the Accounts Receivable Supervisor to provide recommendations to write off or make a provision for amounts which are considered irrecoverable. Such requests must provide a full explanation of the recovery steps taken.

1. Responsible for the accurate billing of debts to include billing to the correct customer and use of the correct financial code, including the VAT allocation.

1. To assist the Accounts Receivable Supervisor in ensuring that all invoices are allocated to the correct accounting period prior to closure of each period end. This will require liaison with Trust departments to ensure that all billing requests are received and processed in accordance with month and year end timetables

GENERAL REQUIREMENTS

1. Quality

**Each member of staff is required to ensure that**:
1. a) The patient and customer are always put first;
2. b) That in all issues, the patient/customer requirements are met and all staff contribute fully to achieving the Trust’s corporate goals and objectives;
3. c) That all staff hold themselves personally responsible for the quality of their work and therefore seek to attain the highest standards achievable within their knowledge, skills and resources available to them in furtherance of the Trust’s Vision and in embedding the organisation’s Values.

1. Confidentiality

Each member of the Trust’s staff is responsible for ensuring the confidentiality of any information relating to patients and for complying with all the requirements of the Data Protection Act whilst carrying out the duties of the post. Any breaches in confidentiality will be dealt with by the Trust Disciplinary Procedure and may result in dis

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