Onboarding Officer

3 weeks ago


Southampton, United Kingdom Pace Recruitment Services Ltd Full time

Onboarding Officer

£22,000 to £26,000pa

Southampton, Hampshire

Our client, a global e-commerce solutions company, are looking for a Onboarding Officer on a full time permanent basis

As a Onboarding Officer you will be required to carry out various duties including:

- Welcoming new & existing clients as well as introducing clients to relevant expert teams/partners accordingly
- Presenting and discussing key processes and procedures in detail to educate the clients
- Ensuring all client's have completed all necessary documentation and processes for a successful onboarding of company services
- Ensuring all key tasks are produced, completed and validated on time
- Organising and managing of own clients within the onboarding module
- Keeping the company CRM updated along with any trackers or filing as well as communicating effectively with all internal teams
- Maintaining a high level of process quality and consistency as well as an excellent professional relationship with the clients and taking ownership of their onboarding experience
- Acting consistently with our company values
- Improving the automation of tasks within the onboarding module and offering improvement ideas for processes
- Completing cross-departmental tasks in line with business requirements when needed

The standard working hours are Monday to Friday from 08.45am until 5.15pm.

The salary on offer for this fantastic opportunity is between £22,000 - £26,000 per year, depending on experience.

Pace Recruitment Services act as an Employment Business for the supply of temporary workers and an Employment Agency for permanent recruitment.

Pace Recruitment Services Ltd are an Equal Opportunities Employer.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: PRS/J594


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