Lead Employment Advisor

3 weeks ago

London, United Kingdom Employability Full time

Introduction: Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Job Summary:
To support the BM in the development of the Branch/Office and to deputise in the BM's absence.

Essential Job Duties:

- To support the leadership of the employment advisors in the branch to ensure successful delivery of outcome targets:

- Developing and monitoring targets and plans for the branch.
- Reporting weekly results.
- Line managing two other advisors through the Remploy processes.
- Developing to close working relationship with the BM
- Identifying barriers to employment.
- Exceeding individual activity and performance targets as set by the BM
- To comply with Remploy Branch Procedures, timescales and key performance indicators in terms of:

- Accurate completion of contract and internal company documentation.
- Integrity of data entered to the Clientele database.
- To develop sustainable relationships with key players across the welfare to work space in the area. Including, but not limited to JCP, other referral partners, third party providers. To increase local employment opportunities, managed account relationships and vacancies in line with the company's chosen industry sectors.

Education and Experience Requirements:

- Experience of people development in an individual and group environment.
- Demonstrable experience of working in role where, sales, promotional or influencing skills are required.
- Background in face-to-face customer service.
- Experience of working to structured targets and deadlines.
- Excellent communication skills with the ability to adapt to a wide range of communication and learning styles.
- Strong interpersonal skills, specifically around listening, questioning and building relationships.
- Influencing skills that promote commitment and action.
- Customer focused with a strong commitment to customer care.
- Ability to plan and organise workload to meet required targets and deadlines.
- Computer skills including Microsoft Outlook.
- Numeracy and literacy skills to facilitate management reporting.
- Strong team player with a positive and flexible approach to both work and colleagues.
- Creative problem solving skills and a positive approach to challenging and overcoming limiting beliefs.
- Presentation skills.

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