Housing Administrator and Team Scheduler
6 months ago
**The Role**
**Main Duties & Responsibilities**
- Scheduling property visits for our team of housing officers taking account of the priority of each visit and the location and travelling time between properties
- Monitoring the completion of scheduled visits and ensuring that company systems are accurately updated with the outcome of each visit
- Handling requests for visits from internal colleagues and external stakeholders, remaining calm and professional even when working under pressure
- Providing administrative support to housing officers, for example in the preparation of documents, creation of communications to tenants, local authorities and other stakeholders such as supporting agencies
- Proactively dealing with queries and requests from service users and tenants
- Providing administrative support to the head of housing, for example in diary management, meeting organisation and ensuring agreed actions are completed
- Produce standard reports, for example to identify properties due for their next regular inspection
- Ensure all databases and management software systems are updated promptly and to an excellent standard.
- To comply with S&P policies and to carry out any duties that may reasonably be required considering the main purpose of the post.
**Skills & Knowledge**
- Strong administration, organisational, prioritisation, and attention to detail skills
- Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries.
- Empathy, able to relate to the challenges faced by our service users and field based housing officers
- Strong problem solver
- Resilient, able to remain calm even under pressure
- Highly proficient in the use of MS Office including Outlook, Word, & Excel, and ideally with experience of using CRM systems such as Salesforce
- Working on own initiative without close supervision and as part of a team
- Working flexibly in responding to the varying demands of the role to achieve agreed outcomes.
**Ideal but not Essential**
- Knowledge or experience from the temporary or social housing sector
**Benefits**
- 23 days leave, plus bank holidays
- Additional holiday days for long service - up to 28 days
- Celebration of tenure3 years £500
5 years £100010 years £5000
- Private health insurance with Vitality
- Birthday off
- One well-being day off per year
- Maternity/Paternity Pay
- Pension schemes increase - after 2 years.
- Mental health & wellbeing training through the charity Mind
- Professional Emergency First Aid at work training
- £500 referral scheme for staff who refer a new employee, paid upon passing probation.
- Company payday lunch
- Daily Fresh fruit**Diversity & Inclusion**
Stef & Philips is built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know.
**Job Types**: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you completed the assessment?
**Experience**:
- Customer service: 5 years (preferred)
- Administrative experience: 5 years (preferred)
- Scheduling: 2 years (required)
- Housing: 3 years (required)
Work Location: In person
-
Housing Apprentice
6 months ago
London, United Kingdom Eldon Housing Full time**Eldon Housing**: - We are an established provider of supported housing for older people in Croydon and are registered as a Charity under the Co-operative & Community Benefit Societies Act 2014. We have seven sheltered housing Schemes within the Borough and two in West Sussex._ - Our vision is to enhance lives by bringing people and communities together...
-
Assistant Housing Officer
6 months ago
London, United Kingdom Helix Housing Association Full timeThe role is mostly administrative and involves liaising with builders and the handyman to organise repairs, checking compliance and providing cover for the Housing Officer when they are absent. Helix Housing Association has tenants from the age of 45 and older and additional duties would involve accompanying the Housing Officer on property inspections to...
-
Housing Administrator
6 months ago
London, United Kingdom One Housing Group Full time**Housing Administrator** Across our young people and homeless prevention services we work with over 400 young people who need support for a wide range of reasons including; those leaving care, teenage parents, ex-offenders and those at risk of offending, young people who have been made homeless and people with mental health needs. Our facilities and...
-
Scheduling Administrator
6 months ago
London, United Kingdom CY Partner Full time**Permanent Position** **£26,000 to £28,000 annually** **Based in Central London** Are you an organised professional with significant experience in administration? Would you like to work for a leading London-based clinical research organisation with a commitment to excellence and innovation? Key Responsibilities of the **Scheduling Administrator**...
-
Scheduler
7 months ago
London, United Kingdom MMP Consultancy Full timeMMP Consultancy is looking to recruit an Experienced Scheduler to work with a Housing Provider in North West London on a Temporary basis. As a Scheduler, you will liaise with customers, contractors, and other housing services staff to ensure access to annual safety checks. Key Responsibilities: - Maintaining all tasks, including raising jobs,...
-
Social Housing Administrator
6 months ago
London, United Kingdom TNA Building Services Ltd Full time**Employment Type: Full-Time** As a Social Housing Administrator, you will be the central point of contact, managing customer inquiries, scheduling maintenance jobs, coordinating with field engineers, handling purchase orders, and maintaining organised records. The role requires strong communication and organizational skills, with a focus on ensuring...
-
Scheduler
6 months ago
East London, United Kingdom MMP Consultancy Full timeMMP Consultancy are looking to recruit an Experienced Scheduler to work with a Housing Provider in East London on an ongoing basis. As a Scheduler, you will liaise with customers, contractors, and other housing services staff to ensure access to annual safety checks. Key Responsibilities: - Maintaining all tasks, including raising jobs, requisitions,...
-
Housing Support Assistant
6 months ago
London, United Kingdom Housing for Women Full time**Housing Support Assistant** Haringey and Brixton, London (with travel to other locations as required) **About Us** Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to...
-
Front of House Administrator
6 months ago
London, United Kingdom The Awareness Centre Ltd Full time**JOB PURPOSE**: This is a client/customer facing position, requiring excellent customer service to be provided to all within the organisation. To work with the front of house team in our Clapham Centre. Answer all enquiries from clients and therapists. Making client bookings into the Low-Cost Counselling Service and the Private Therapy Service. Diary...
-
Supportive Housing Team Lead
3 weeks ago
London, Greater London, United Kingdom Pacifica Housing Full timePacifica Housing has been providing safe and affordable homes for almost 35 years. We are a non-profit organization dedicated to meeting the housing and support needs of our community. We are looking for an experienced professional to join our team as a Manager of Supportive Housing.Job Summary:This role is responsible for the successful operation of...
-
Social Housing Maintenance Scheduler
7 days ago
London, Greater London, United Kingdom CV Library Full timeAbout the RoleA skilled Planner and Scheduler is needed to join our team at Howells, working with a leading UK contractor on repairs and maintenance within social housing.Responsibilities:- Managing calls and operative diaries- Planning repairs and maintenance requestsSkills and Qualifications:- Proven experience as a Planner / Scheduler working on a Social...
-
Housing Administrator
6 months ago
London, United Kingdom Eden Brown Full timeAre you an organised and detail-oriented individual looking for an exciting opportunity in the housing industry? Look no further! We are currently seeking a dedicated Housing Administrator to join our team in South East London. Position**: Housing Administrator** Location: South East London **Salary**: £19.98 per hour (Umbrella) Duration: 3 months...
-
Repairs Scheduler
6 months ago
London, United Kingdom Purdy Contracts Ltd Full timePurdy Contracts Limited, part of Kinovo Plc, have opportunities for a Repairs Scheduler to join their team located at their Hackney Office, E5 8QP. This role will support your Contract Manager and Supervisors where you will be the administration lead for your designated contract. You will be responsible for scheduling works for teams of tradespeople working...
-
Housing Officer
6 months ago
London, United Kingdom EHSL Supported Housing Full time**Title**:Housing Officer **Salary**:£32,550 **Hours**:Monday to Friday, 9am - 5pm **- **37.5Hr a week **Annual Leave**:25 Days per annum, plus your Birthday off and All Bank holidays! EHSL recognises long service and commitment by giving an additional 2 days holiday a year when staff have been with the company for 3 years. EHSL is an accredited Living...
-
Contract Administrator
6 months ago
London, United Kingdom A2Dominion Housing Group Ltd. Full time**Contract Administrator** **Salary: £26,666 - £30,000 pro rata** **Location: Ealing office base with flexible hybrid working** **Contract: 6-month fixed term contract, 35 hours per week** **About us** We’re one of the UK’s leading housing associations. Our vision is to improve people’s lives through high-quality homes and services. We operate...
-
Back of House Co-ordinator
6 months ago
London, United Kingdom Bacchanalia Team Member Full timeThe Back of House Co-Ordinator plays a crucial role in ensuring the smooth operation of our staff area by being the ‘Go-To’ person for all Caprice_ restaurant_/_back of house_ staff. You will manage staff meals, handle administrative tasks, welcome team members and maintain a clean and organized back-of-house area. This position is essential for...
-
Administration & Scheduling Assistant
6 months ago
London, United Kingdom Specsavers Full time**Job Title: Back Office Administrator and Scheduling Assistant** **Location: J9/10 M25 Downside, Cobham. KT11 3DB** **Hours: Monday to Friday 8.30am - 5.30pm** **Salary: £21,000 - £22,000 per annum** To be considered for this role you must have excellent administration experience as well as some call centre experience
-
Schedules Team Leader
6 months ago
London, United Kingdom Transport for London Full time**Schedules Team Leader** **043700** **Organisation** - Establishment Planning **Job** - Administration **Position Type** - Full Time **Job title - **Schedules Team Leader **Salary - **£60,000 - £67,000 PA **Location - **Palestra, Southwark **Contract Type** - London Underground, Permanent **Grade**: MMG0 **Overview of project/role** Develop and...
-
Front of House Administrator
6 months ago
London, United Kingdom Ribbons & Reeves Full time**Front of House Administrator | **Kensington** Are you a Graduate looking for fun and purposeful work? If so, we’re looking for bright, capable individuals with **SIMs experience** to work in school office-based roles across Kensington. Work will be fast paced and enjoyable, there is good variety of work available from general admin to front of house...
-
Team Administrator
6 months ago
London, United Kingdom J Squared Solutions Ltd Full time**Job Title**: Team Administrator for the Projects Team **Salary**: £27k - £30k per annum **Working Hours**: 08:00 - 17:00, Monday to Friday (office-based) **Employment Type**: Permanent, full-time **Company**: J Squared Solutions (recruiting on behalf of our esteemed client) - Fast-paced and challenging role ensuring the safe and correct delivery of...