Customer Service Co-ordinator

3 weeks ago


Brent, United Kingdom Burton Bolton & Rose Recruitment Services Limited Full time

**Customer Service Co-ordinator**

**London, NW9**

**£24,500 + Pension + Parking**

This is a fantastic opportunity for an ambitious Customer Service Co-ordinator to join a successful local Company who really invests in its employees and provide excellent training and development opportunities.

**Some of your duties will include**:

- Managing a high volume of incoming telephone calls from customers reporting equipment failure
- Establishing nature of customers requirement and logging details of calls managed on computer system
- Coordinating and arranging customer requests for reactive and pre planned maintenance requirements
- Producing job sheets and allocating work to be completed to nominated contractors
- Acting as main point of contact for clients throughout the duration of works
- Costing work that has been completed, raising customer invoices and recording payments received



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