Bar Supervisor

Secret Garden are seeking an experienced supervisor, who is an enthusiastic, driven and dynamical individual, to assist in leading our bar staff team

**Key responsibilities**
- Leading a small team of bar or pub staff by example, pitching in to help with drink mixing or table service where necessary
- Ensuring that the front-of-house is fully staffed, particularly during peak times
- Meeting sales and profitability targets
- Creating a welcoming environment for customers
- Ensuring consistent, high quality beverages are served to customers
- Dealing with customer feedback and providing adequate solutions to customer complaints
- Creating a positive work environment for staff and encouraging their career development
- Monitoring inventory of beverages to ensure adequate stock
- Overseeing the cleanliness of staff and the physical bar area and paying attention to possible health hazards and regulation violations

**Qualifications and Experience**
- Have at least 1 consecutive year of restaurant management experience.
- Previous experience working in a high pace, busy bar.
- Have experience in carrying out the opening and closing procedures of the restaurant including till reconciliations and other key holder duties.
- Have a flexible approach to working shift patterns including early mornings, evenings, and weekends.
- Be able to work well while under pressure, showing initiative whilst multi-tasking.
- Have an ability to lead, motivate and inspire a team.
- Have exemplary attention to detail
- Be performance-driven and focused on implementing a culture of excellent customer service.
- Have a sense of pride in the delivery of high standards of presentation, hygiene, and the Secret Garden brand.

**Salary**: From £10.50 per hour

**Benefits**:

- Company pension

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Seaton Delaval, NE25 0PP: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Hospitality: 1 year (preferred)
- Bar management: 1 year (preferred)

Work Location: One location

Application deadline: 01/04/2023
Expected start date: 03/04/2023