Head of Reinstatement

**Head of Reinstatement**:
**Livingston**:
**We are ambitious** - _We’re keen to hear from determined and motivated people like you_

We have a brand new and rare opportunity for a knowledgeable Head of Reinstatement, to join our team and deliver for our client Scottish Water.

This is an exciting time to join our organisation and alongside your leadership colleagues, you will challenge existing practices and ways of working, to develop and drive transformational change.

**The Role**:
To drive an aligned performance culture, informed by intelligence, allowing us to grow our reputation and improve bottom line profitability. Key to this will be utilising your strategic experience and developing strong stakeholder relationships that ultimately deliver for the customer.

**Here are just some of the activities that you’ll get involved with**
- Develop an aligned performance culture; managing all contract procedures enabling us to improve profitability and drive to outperform in the achievement of our strategic objectives.
- Deliver First Time Fix strategy and First Time Reinstatement.
- Lead and inspire the performance management of senior operational teams (direct and indirect) to ensure efficient delivery.
- Responsible for the day-to-day management, coaching and development of contract managers and other direct reports.
- Drive a collaborative approach to service excellence.
- Facilitate weekly cost and value presentation.
- Create and share innovative strategies, processes, and procedures, to ensure commercial and operational efficiency.
- Establish and maintain a safe culture of accountability and ownership.
- Responsible for the P&L for repair and maintenance.
- Facilitate weekly cost and value presentation.

We would love to hear from you if you have extensive repair and maintenance management experience, within the clean water sector.

Significant management experience, with a proven track record of team development is essential, along with resourcefulness and the ability to work under pressure.

Superb prioritising skills, with the ability to work successfully in a business environment whilst being persuasive, with captivating communication skills with experience in effectively landing key messages.

**Our Company**

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

**What Next**

You apply, and we respond within two weeks (we know how annoying it is not to hear anything back) If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do

**Benefits**

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee As