Sales Administrator

1 month ago


Bristol, United Kingdom Symec Technologies Ltd Full time

**Direct applicants only please - Sorry no agencies**

**Sales Administrator**
Symec Technologies Limited
Bristol, BS16 7FL
Full-time

**About the Company**:
Symec Technologies are a leader in the B2B supply and management of Enterprise Mobility
Solutions, working within various markets including Retail, Transport & Logistics,
Warehousing, Distribution and Field Services.

Receiving many awards from manufacturers and customers, the company continues to surpass goals and benchmarks set within the industry.

Symec is a young, driven, and passionate organisation which is focused on growing rapidly.

**About the role**:
If you are self-starter with a keen eye for detail, and excellent communication and teamwork skills, out Sales Administrator opportunity could be the role for you. You will be responsible for delivering first line support to both internal and external customers.

The role is highly varied and part of a team which sits centrally within the business ensuring all elements of the customer journey is met to a high standard.

We are a small team with a hands-on approach and looking for someone who would enjoy this working environment contributing to the overall success of the business.

Key Responsibilities
- Provide sale administration support to the sales team
- Processing quotes and orders through the CRM (SalesForce)
- Maintaining accurate CRM notes
- Sourcing products to ensure a competitive price and short lead time
- Quality checking and approving sales orders
- Raising of sales orders & purchase orders into Sage
- Liaising with suppliers, managing lead times & order updates
- Collaborate with internal departments to ensure complete end to end management of orders and queries
- Updating order statuses, order progression, ETA’s and POD’s from Suppliers into SalesForce, while ensuring customer expectations are met and where not appropriate escalation is taken
- Assist with the set-up & maintenance of Symec customer tools such as Symec Hub
- Creating and Managing RMA’s assuring they fall in line with ours and supplier T&C’s; raising sales returns and purchase returns when required
- Other duties as assigned

Feb 2023

Role Key Relationships

Customers
Suppliers
All departments within Symec - It’s a dynamic role which sits central to everyone

Scope of Responsibilities
- People - To support and be an integral part of the Symec team to ensure we are efficient and effective
- Customers - To be first point of contact for customer queries
- Services - To understand all Symec services allowing you a better understanding of how to resolve issues throughout the business.
- Suppliers - To build relationship with suppliers enabling us to work to tight deadlines if required and proactively find solutions to any issues that may arise

Knowledge, skills, and experience required for the role

Essential
- 2/3 years’ experience in office administration
- Strong IT skills, in particular MS outlook, Excel and Word
- Proactively, able to organise, plan and deliver effectively whether working alone or with others
- Excellent Verbal and written communication skills
- Excellent level of accuracy and attention to detail
- Willing to learn

Desired
- NVQ Level 2 in Business Administration
- Experience of using Sage and SalesForce would be desired

Competitive package
- Salary £21,000 to £24,000 dependent on experience
- Monday to Friday - full-time hours 37.5 hours per week
- 25 days holiday rising to 27 days after 3 years’ service (plus Bank Holidays)
- Pension scheme
- On-site car parking within business park

**Direct applicants only please - Sorry no agencies**

Feb 2023

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)

Work Location: In person


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