Talent Apprentice

Passionate about Customer Service? Want to be part of an innovative, trend setting retailer?

Our vibrant Head Office based in Dunstable is a fantastic environment filled with brilliant personalities. We are a team that puts our customers and our teams at the heart of everything we do. At Savers, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference.

We are all about personality, we have fun, and we work hard. Here's the exciting bit a day includes working as part of the Customer and People team, you will support the Talent team with general recruitment & administration tasks.

**You will work 37.5 hours a week, Mon
- Fri, on a 13-month contract, earning £8.40 per hour. That’s £399.00a week**

A typical day in this role includes:
Monitoring and analysing our customer satisfaction survey results and use data to implement new ways of working (understanding importance of customer service)
Driving our Indeed Company reviews
Supporting with RTW collation
Raising jobs on Edge, our Applicant Tracking System and supporting with Edge Admin
Running regular reports and sending to requester
Ad hoc Project support for the Talent Team
Supporting with store recruitment such as CV Searching
Supporting team with CV reviewing, contracts, and telephone interviews
Support with employee brand and people communications such as posting to our Socials, creating content, ensuring our posts are in line with company guidelines

You will work through a programme of learning with the support of an Assessor and your Manager over a 13- month period, all done on site, so no college days At the end of your training period you will complete a discussion around your experiences, a multiple -choice test and an observation within your role.

The role is right for you if:

- You have a genuine interest in Recruitment /Customer Service
- You have a confident and energetic approach to working
- You are happy in a fast-paced environment
- You love to learn and work within a vibrant team
- You have good IT and communication skills
- You have basic experience of MS Excel and Word
- You can put the customer first
- You can be flexible and adaptable and work well under pressure

**Benefits**:

- Pension & Life assurance
- 28 days holiday
- Reward & recognition scheme and long service awards

**You qualify if...**
- You have a minimum of Grade 4/C GCSE (or equivalent) in English and maths.
- You are NOT currently at college, 6th form or University and are available for full time hours
- You HAVEN'T completed a Customer Service apprenticeship before
- You DON'T already have a degree or completed a year or more at University
- You are eligible to work in the UK