Dental Receptionist/administrator
6 months ago
**Job description**
Looking to recruit amazing staff to become part of our team in North London, Crouch End.
Experience within dentistry is necessary.
We are different and proud to be so.
If you are looking for a new challenge and to be appreciated read below:
- We want you to progress. If you have ambitions to progress your career, perhaps become a practice manager, an ortho therapist, dental hygienist.
- Our staff literally never leave us unless they relocate away or further their careers by becoming a hygienist or therapist. Four of our nurses have gone on to do further training in hygiene in the last 3 years. All of these nurses will be welcomed back with open arms to work as hygienists in our practice.
- Be financially rewarded with regular pay reviews. We believe that becoming part of the team and caring for the practice also requires for you to be paid properly This includes pay that isn't stagnated
- We want you to care about the place you work. We 100% reciprocate this by caring about you and our other staff Without you we cannot operate and progress. You will work in a place of work that appreciates you and makes sure you are happy.
- Amazing patients. Our patients are loyal and remember you by your name.
- Implant services
- Specialist perio
- Specialist endo
- General dentistry
Flexibility to work in our sister practices just 3min away walking distance.
**About you**
- Personable and proactive with a confident manner and able to deliver impeccable customer service.
- Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner
- Be responsible for the day to day running of the practice, undertaking reception duties, general administration, dealing with patients, answering the telephone, making appointments, taking payments/cashing up, liaising with suppliers and staff
- Self-motivated and willing to take on additional activities as part of the reception role.
- Excellent written and oral communication skills and be Microsoft office competent with knowledge of social media/aps
- Managing online web enquires, webchat, making treatment recommendations or suggestions and providing information about services or products.
- Update and protect patient information including on the patient electronic database
- Book next appointments before the patient leaves and action reminders including courtesy calls
- Eligible to work in the UK
- Enjoy working independently and as part of the reception job share
- Previously have worked in a premium, corporate front of house reception role or customer service, marketing, or sales environment.
**Job Types**: Full-time, Permanent
**Salary**: £13.00-£15.00 per hour - Depending on experience
Schedule:
- Monday to Friday
- Saturday availability
Supplemental pay types:
- Extra pay rate after 8 hours worked
- Extra pay rate on Saturday shift
**Benefits**:
- Employee discount
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- London, N8: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Dental receptionist
- Receptionist
- Customer service
Work authorisation:
- United Kingdom (required)
Work Location: In person
**Salary**: £13.00-£15.00 per hour
Expected hours: No less than 40 per week
**Benefits**:
- Company pension
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Dental receptionist: 1 year (required)
Ability to Commute:
- London (required)
Ability to Relocate:
- London: Relocate before starting work (preferred)
Work Location: In person
Reference ID: Dental Receptionist
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