Staff
6 months ago
Responsibilities:
- Greet and welcome guests as they arrive
- Escort guests to their tables and provide them with menus or relevant information
- Assist guests with seating arrangements and ensure their comfort
- Answer questions and provide information to guests in a professional and courteous manner
- Communicate with the bar or floor staff members regarding special requests or guest preferences
- Handle guest complaints or concerns and escalate them to the appropriate personnel if necessary
- Maintain a clean and organized host/host station
- Assist with other duties as assigned by management
**Experience**:
- Previous experience in a hotel or restaurant setting is preferred but not required
- Excellent etiquette and communication skills
- Strong customer service skills with a friendly and welcoming demeanor
- Ability to handle difficult situations with patience and professionalism
- Knowledge of guest services and hospitality industry practices
Please note that this is not a comprehensive list of all responsibilities, duties, and skills required for this position. The employer reserves the right to modify the job description as needed.
**Job Types**: Part-time, Zero hours contract
**Salary**: £7.28-£13.02 per hour
Expected hours: 4 - 6 per week
**Benefits**:
- Company events
- Employee discount
- Life insurance
- Referral programme
Schedule:
- Holidays
- Night shift
- Weekends only
Supplemental pay types:
- Tips
**Experience**:
- Hospitality: 1 year (preferred)
Work Location: In person
Reference ID: Host / Hostess
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