Staff

6 months ago


Liverpool, United Kingdom FUSION - Pub Invest Group Full time

Responsibilities:

- Greet and welcome guests as they arrive
- Escort guests to their tables and provide them with menus or relevant information
- Assist guests with seating arrangements and ensure their comfort
- Answer questions and provide information to guests in a professional and courteous manner
- Communicate with the bar or floor staff members regarding special requests or guest preferences
- Handle guest complaints or concerns and escalate them to the appropriate personnel if necessary
- Maintain a clean and organized host/host station
- Assist with other duties as assigned by management

**Experience**:

- Previous experience in a hotel or restaurant setting is preferred but not required
- Excellent etiquette and communication skills
- Strong customer service skills with a friendly and welcoming demeanor
- Ability to handle difficult situations with patience and professionalism
- Knowledge of guest services and hospitality industry practices

Please note that this is not a comprehensive list of all responsibilities, duties, and skills required for this position. The employer reserves the right to modify the job description as needed.

**Job Types**: Part-time, Zero hours contract

**Salary**: £7.28-£13.02 per hour

Expected hours: 4 - 6 per week

**Benefits**:

- Company events
- Employee discount
- Life insurance
- Referral programme

Schedule:

- Holidays
- Night shift
- Weekends only

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: In person

Reference ID: Host / Hostess



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