Executive Housekeeper

7 months ago

Leicester, United Kingdom Marriott International, Inc Full time

**Job Number** 24067196

**Job Category** Housekeeping & Laundry

**Location** Leicester Marriott Hotel, Smith Way, Grove Park, Enderby, Leicester, England, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations**
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Ensures all employees have proper supplies, equipment and uniforms.

**Managing Departmental Costs**
- Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

**Ensuring Exceptional Customer Service**
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

**Conducting Human Resources Activities**
- Participates as needed in the investigation of employee accidents.
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Observes service behaviors of employees and provides feedback to individuals.
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properti

  • Executive Housekeeper

    4 days ago

    Leicester, United Kingdom Charles Hope Apartments Full time

    We are looking for passionate person to clean and take pride in hour Leicester properties! Part time working with flexibility. With hundreds of beautiful spaces built for travel and living, Charles Hope is transforming the future of hospitality. Each Charles Hope is purposefully selected, designed and maintained - customized to reflect the vibe of its...

  • Executive Housekeeper

    7 days ago

    Leicester, United Kingdom Charles Hope Apartments Full time

    We are looking for passionate person to clean and take pride in hour Leicester properties! Part time working with flexibility. With hundreds of beautiful spaces built for travel and living, Charles Hope is transforming the future of hospitality. Each Charles Hope is purposefully selected, designed and maintained - customized to reflect the vibe of its...

  • Goods in Operative

    7 days ago

    Leicester, United Kingdom Accept Recruitment Full time

    **Accept Recruitment** are looking for a committed** Goods in Operative** for a well-established, UK based manufacturer of quality cleaning and hygiene products **(LE3 postcode).** The position is on a temp to perm basis and once you have passed the 12-week trial period, you will be transferred onto the company contract. The working hours are Monday to...

  • Press Brake Operator

    7 months ago

    Leicester, United Kingdom DC Personnel Full time

    DC personnel are currently looking to hire a Press Brake Operator or Setter for our client based in Leicester LE7 Working hours are: Rotating shifts, 6-2 and 2-10 Monday - Fridays shift times rotate weekly Overtime is optional and available during the week and paid at 1.3x basic rate, and at 1.5x on Saturday Pay rate is: £12.50 - £13.50 an hour...

  • Site Foreman/supervisor

    7 months ago

    Leicester, United Kingdom Atak Engineering Full time

    **Company Profile**: ATAK Engineering UK is the subsidiary of a leading structural steel company based in Turkey. Atak Engineering was founded in 1988. Since its founding, the aim of the company which has determined place in construction market is to present high quality services to customers at a wide range including investigation, design and...

  • Children's Home Manager Assistant

    2 weeks ago

    Leicester, Leicester, United Kingdom Para Group Holdings Ltd Full time

    About the PositionWe are seeking an experienced and compassionate individual to join our team as a Residential Team Lead for our children's home in Leicester. This is a fantastic opportunity to develop your skills and experience in a child-focused environment.In this role, you will be responsible for leading shifts, supervising junior staff, and supporting...

  • Youth Development Specialist

    2 weeks ago

    Leicester, Leicester, United Kingdom Para Group Holdings Ltd Full time

    Role OverviewWe are seeking an exceptional individual to join our team as a Residential Team Lead for our children's home in Leicester. As a key member of our dynamic team, you will play a vital role in providing outstanding care and support to young people.This is a fantastic opportunity to develop your skills and experience in a child-focused environment....

  • Yard Sales Assistant

    7 months ago

    Leicester, United Kingdom Harlow Bros Ltd Full time

    We have an exciting opportunity for an enthusiastic, reliable, and hardworking **Yard Sales Assistant/Driver **at **Harlow Bros **in **Leicester. **This is a fast-paced working environment working within a well-established team. Harlow's has recently transitioned from a family-owned business to an **Employee-owned business**. The Harlow family wanted to...

  • Skilled Operative

    4 days ago

    Leicester, United Kingdom First Military Recruitment Full time

    **Skilled Operatives (Telehandler, Excavator or Tractor)** **Location: Leicestershire** **Salary: £28,000 - £35,000 + Progression** **Overview**: First Military Recruitment are currently seeking a General Site Operative on behalf of one of our clients. To assist and support Site Supervisors with project/site work. **Duties and Responsibilities**: -...

  • Workshop Cleaner

    7 months ago

    Leicester, United Kingdom Mertrux Limited Full time

    **About Mertrux** Don Marshall, Chief Executive of Mertrux, opened his first dealership in Burton-upon-Trent on 3rd January 1971. The company was then known as Autofair. At that time, we were one of only three Mercedes-Benz Commercial Vehicle dealers in the United Kingdom. Now with four branches in Derby, Nottingham, Leicester and Mansfield we have...

  • Front Desk Supervisor

    7 months ago

    Leicester, United Kingdom Stobart Full time

    **Company Description** Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions...

  • General Operator Apprentice

    2 days ago

    Leicester, United Kingdom PepsiCo Full time

    Why PepsiCo? PepsiCo is one of the world's leading food and beverage companies serving more than 200 countries and territories around the world. Every day millions of people in the UK enjoy our oats, snacks, juices and beverages. The 4,500 strong team behind these household names is spread across our 10 UK sites. Our vision is to Be the Global Leader in...

  • Mac Cosmetics

    7 months ago

    Leicester, United Kingdom The Estée Lauder Companies Full time

    **Job Summary** The Account Manager is responsible for supporting their Brand in for supporting the Brand in driving sales turnover and market share through consistently remaining consumer focused; They are accountable for achieving this by; - reflecting a credible and professional Brand image to all internal and external consumers at all times - maximising...

  • Packaging Operator

    3 days ago

    Leicester, United Kingdom Sofidel S.p.A. Full time

    **The Sofidel Group** The Sofidel Group is one of the leading manufacturers of paper for hygienic and domestic use worldwide. Established in 1966, the Group has subsidiaries in 12 countries - Italy, Spain, the UK, France, Belgium, Germany, Sweden, Poland, Hungary, Greece, Romania and the USA - with more than 6,000 employees, net sales of 2,173 million Euros...