Administrative Assistant
1 month ago
**Band 2 Administrative Assistant**:
Would you thrive on working within community Mental Health Administration Services mainly based in Horninglow Clinic, Burton-on-Trent reception and once or twice a month in Lichfield East Admin team office ? Do your strengths lie in customer service and communication, and would you enjoy handling often complex telephone enquiries? Maybe you are looking for your first role within the NHS - this could be for you..
What are we looking for?
- A focus and passion for quality
- Strong confident communication skills
- Transferrable administration and computer skills
- Honesty, integrity and commitment
- Ideally you would hold an NVQ level 2 or equivalent qualification/experience
What will the role entail?
- Various administration tasks such as creating template and bespoke letters
- Handling a large number of challenging and often sensitive telephone calls to community secondary Mental Health Services in a contact centre style team
- Mainly working on reception at Horninglow Clinic, Burton on Trent, or in the East Admin Team office once or twice a month at St Michaels’ Court, Lichfield meeting and greeting, booking rooms etc.
- Working as part of a very busy reception office at Horninglow Clinic, Burton on Trent and once or twice a month in the Lichfield East Admin Team office to provide a first class admin service to our Mental Health clinicians
What we can offer
- An opportunity to start your career in the NHS
- Training on our clinical and Trust systems
- Individually tailored induction/training in post plus shadowing colleagues
- Competitive annual leave - commencing at 27 days plus bank holidays and rising to 29 days after 5 years and 33 days after 10 years.
- Qualification options such as NVQs
- Regular 1-to-1 supervisions and appraisals with your Manager
- Joining the NHS pension scheme
- Support services such as occupational health and wellbeing services
- NHS discounts such as Blue Light Card option
**Job Detail**:
**Administrative Assistant**:
Full Time (37.5 hrs per week) 9am-5pm, Monday to Friday. Work base - Horninglow Clinic, Burton on Trent and the occasion day in the Admin office for training purposes.
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