Activities Coordinator

1 month ago


Twickenham, United Kingdom Fairmont Windsor Park Full time

Located in a beautiful country setting with 251 bedrooms including over 30 opulent suites, the hotel also features fabulous dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.

**Activities Coordinator**:

- £30,000 per annum plus service charge

The **Activities Co-ordinator** is responsible for providing engaging and enjoyable activities to the hotel guests. The main function of this position is to assist in the planning and implementation of hotel activities for hotel guests and groups, whether this being from a corporate, leisure or residential perspective. The role will also consist of assisting with the Social Events and administrive office co-ordination in the Events Office where required.

**Key Responsibilities**:

- Activity Planning: Collaborate with various departments, including guest services, event management, and operations, to identify and create an engaging activities calendar. Develop innovative ideas and concepts for both indoor and outdoor activities, ensuring they align with the hotel's luxury brand and cater to different age groups and interests.
- Coordination and Logistics: Coordinate and execute all aspects of activities, including scheduling, equipment procurement, and staffing requirements. Ensure that all necessary resources, such as materials, venues, and transportation, are arranged and prepared to deliver seamless and exceptional guest experiences.
- Guest Engagement: Interact with guests to understand their preferences, needs, and expectations regarding activities. Provide recommendations and guidance, ensuring that their choices align with their desires and the available offerings. Proactively address any concerns or issues, aiming to exceed guest expectations at all times.
- Vendor and Supplier Management: Build and maintain strong relationships with external vendors and suppliers, such as face painters, sheep herders, and team-building facilitators. Negotiate contracts and pricing agreements, ensuring high-quality services are delivered in a timely manner while adhering to budgetary constraints.
- Safety and Risk Management: Implement and enforce safety guidelines and protocols to ensure the well-being of guests and staff during activities. Identify and mitigate potential risks, ensuring that all activities are conducted in compliance with relevant health and safety regulations.
- Team Collaboration: Work closely with the hotel's management team, event planners, and other staff members to ensure seamless coordination and integration of activities within the overall guest experience. Foster a positive and collaborative work environment, promoting effective communication and teamwork among all involved parties.

**Qualifications and Skills**:

- Previous experience in event planning, activities coordination, or hospitality management, preferably in a luxury hotel or resort setting.
- Strong organizational and time management skills, with the a


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