Business Support Team Lead

6 months ago


Marks Tey, United Kingdom Holmes and Hills LLP Full time

**The Role**:
In this role you will provide a wide range of administrative and file management tasks while supporting and supervising the Business Support team.

The prime role of the Business Support team is to assist each department in the firm in operating at optimum efficiency across all offices. As part of the Business Support team you are expected to use a high degree of self-management and initiative and should be able to multi task.

You will be required to travel to other offices ( Braintree, Sudbury, Halstead and Coggeshall) to suit business needs including covering Reception and Telephony and to support with project work.

**The day to day**

Your day to day work will include but will not be limited to:
Administrative Duties:

- File opening for all teams across the firm, producing files in accordance with the team’s requirements
- Entering all contacts on to SOS, entering ID requirements and scanning in ID requirements as agreed
- Closing files for all teams across the firm
- Archiving
- Sorting and scanning the post each day
- Franking and taking the post to the post office each day (including recorded deliveries)
- Photocopying and scanning and saving into SOS
- Preparing Bundles
- Retrieving Wills/Deeds retrieval and storage, ensuring the relevant documentation is kept up to date in accordance with the Firms policy
- Maintaining levels of stationery and providing accounts with order lists
- Typing for teams across the firm producing attendance notes, letters, and other documents were required
- Supporting teams (such as Marketing) with project work
- Coordinating meeting room bookings
- Taking overflow messages for teams
- Lunchtime Telephony Cover
- Other ad hoc duties

Team Lead duties:

- Coordinating annual leave request for the Business Support Team and Receptionist and arranging suitable cover
- Allocation of work within the Business Support team
- Being the main point of contact for the Business Support team
- Liaising with the Client Enquiries team
- Allocation of project work within the Business Support team
- Other ad hoc Team Lead duties

**What skills should I have?**
- Good communication skills
- Team Player
- Great attention to detail
- Flexible

**About us**:
Holmes & Hills Solicitors is a large regional firm of solicitors with seven offices across Essex and Suffolk and over 170 legal professionals across a number of specialist departments. Holmes & Hills works in partnership with clients across East Anglia, including businesses, individuals, families and local authorities, to build long standing relationships, protect clients' interests and support clients' growth and development.

**Working in partnership with businesses and individuals**:
Holmes & Hills' large team of legal experts work in partnership with individuals and organisations to provide them with truly proactive legal services through personal relationships. Acting as a trusted advisor to clients, we take the time to understand clients' needs and objectives before delivering practical advice through a personal and accessible approach.

**The A12 Commercial Hub, regional head office, now open**:
Holmes & Hills Solicitors opened its sixth and largest office, a new regional head office providing a base for the firm's growing teams of commercial solicitors, professional support staff and central operational functions in late 2020.

Providing over 14,000 sq ft of modern and agile working and meeting space, the A12 Commercial Hub, as the building will be named, is to provide clients, colleagues and professional contacts a convenient modern and comfortable space to meet and work. The A12 Commercial Hub is located a short walk from Marks Tey train station and situated at Junction 25 of the A12, with ample parking.

**Independently recognised as a leading law firm**:
Holmes & Hills Solicitors is independently recognised by The Legal 500 and Chambers & Partners - two independent directories of the UK’s top law firms - as being a leading supplier of legal services in the region.

These accreditations give our clients the confidence that the legal advice and representation they receive from Holmes & Hills is some of the best available.

Our clients range from established and growing businesses whose brands are recognised and sold around the world and local authorities across the region, through to families and first-time home buyers.



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