Quality Engineer

1 month ago

Hook, United Kingdom Surface Technology International Full time

**BE PART OF SOMETHING EXCITING**

We are a specialist Contract Electronics Manufacturer, serving world-class customers in high-reliability industries by providing a complete set of electronics design and manufacturing solutions.

We are currently recruiting for an experienced **Quality Engineer**.This is a fantastic opportunity for a proactive and hardworking individual to join a busy and fast-paced team. This role is **full time, permanent** and based at our Manufacturing site in Hook, Hampshire.

As the Quality Engineer, you will be the first point of contact for customer quality related issues. To enable production to maintain and improve quality, cost & delivery performance through online Quality support and approval of standard operating procedures,suitability of jigs and visual inspection aids. Understanding, validating methods and supporting processes that meet or exceed customer requirements.

**The Quality Engineer role will involve**:

- Owning product quality
- Interacting with and liaising with customers as first point of contact
- Publishing and monitoring yield performance inline with agreed KPI’s
- Quality lead for contract reviews / production readiness reviews / build reviews
- Ownership of Quality Clinic and MRB process
- Conducting review and approval of RMA reports
- Facilitating the generation and issue of customer SCAR reports in a timely manner
- Conducting review of Material Repair Review (MRR) forms in liaison with Engineering
- Leading RMA activity, root cause analysis and customer feedback
- Supporting internal audits
- Assisting the hosting of external bodies for all new certification and ongoing surveillance audits and ensuring any non-conformances and/or observations are closed accordingly.
- Overall responsibility for FAIs
- Supporting the supply chain; VRBs, auditing and selection of key suppliers
- Approving Standard Operating Procedures, suitability of jigs and visual inspection aids

**For this role you will need**:

- Degree or equivalent in a relevant engineering discipline
- Manufacturing of complex products experience is essential.
- Industry relevant certifications are desirable e.g. IPC
- Working knowledge of Six Sigma, Lean Manufacturing, Quality and Process Improvement tools and techniques, D/PFMEA, Control Plans, Statistical Process Control
- Good working knowledge of Microsoft Office packages
- ISO 9001, AS9100D working knowledge/auditing desirable
- Experience of 8D and 5-Why
- Excellent communication skills, verbal and written
- Excellent attention to detail
- Ability to prioritise own workload and work effectively to deadlines
- Proactive and flexible approach

We offer excellent career opportunities, 23 days holiday (plus Bank Holidays & Flex Days), Company Pension, Health Cash Back Scheme, Flexi-hour scheme, Full funding for professional memberships (on a case by case basis).

**A full job description is available on request**

**The ability to achieve UK security clearance may be required for some roles.**

**All applicants should have the Right to Work in the UK, as we are unable to offer sponsorship for this role.

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