Order Administrator

Brand new permanent opportunity to join our growing and thriving client based in Cam / Dursley. It’s an exciting time to join the company and there is excellent room for development

In this role, you would work directly with the wider team to understand the product requirements of customers and execute administration, from initial order through to product delivery. You will also work closely with the production team to understand product delivery timelines and communicate project progress to the customer, with a focus of delivering a 5-star level of communication between the business and their customers.

Specific industry experience not necessary as full training will be given on the role as well as company products and services.

**Responsibilities**:

- Raise, manage and deliver to customers; pricing, quotations and order acknowledgments
- Manage and update company planner board on Microsoft Teams.
- Manage and update Customer Relationship software.
- Prioritise ‘Order-In’ process, for handover to production department.
- Liaise with production team to oversee project status.
- Communicate with customer to deliver weekly updates for order status.
- Raise and deliver customer invoices for purchases and other associated pricing
- Develop good working relationships with all customers and colleagues
- Undertake any other relevant duties that may be required by the line manager.
- Excellent customer service skills
- Ability to multitask and work to deadlines
- Strong organisational skills
- Fantastic communication skills
- Proactive and enthusiastic attitude.

**Hours **- Monday - Friday: 8.30am - 5pm

**Salary** - Up to £25,000 per annum