Customer Service Advisor

3 months ago

Derby, United Kingdom Sunbelt Rentals Careers Full time

**About The Role**:
CUSTOMER SERVICES - IT’S A PEOPLE THING

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.

It’s not about what you know. It’s who you are. As a Hire Controller you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

**About You**:
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed as a Hire Controller you will bring the following skill-set and behaviours:

- Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers
- Previous experience in the hire or construction industry would be advantageous but not essential
- Experience in developing and utilising product knowledge, eager to understand our product range and the wider Sunbelt business
- Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

**About Us**:
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom Stratstone BMW Full time

    **Customer Service Advisor (Fixed-term 6 months, Monday-Friday)** **Stratstone BMW Derby** **Salary of £23,059 with excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone BMW Derby? As the UK’s leading luxury automotive retailer, we’re dedicated to providing an...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Advisor / Call Centre Operative** **Customer Service Advisor(s) Required! Interviews 15/04/24** The Best Connection are currently recruiting Customer Service Advisor(s) to work at East Midlands Airport, Castle Donington. This is an excellent opportunity to start a career with a global leader in logistics, distribution and supply...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Advisor / Call Centre Operative** **Customer Service Advisor(s) Required!** The Best Connection are currently recruiting Customer Service Advisor(s) to work at East Midlands Airport, Castle Donington. This is an excellent opportunity to start a career with a global leader in logistics, distribution and supply chain management,...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer service Advisor Customer Service Advisor York Hospital | Ward | Permanent | part time. £21,333 pro rata 15 hours per week We are currently looking for a Customer Services Advisor to join our team on the ward in our Derby Hospital. You’ll love your career at Nuffield Health. Our unique approach to connected healthcare brings...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom SF Group Full time

    Customer Service Advisor Ref code: OZG99096920 Customer Service & Call Centre, Office Support £ 13 per hour Derby, Derbyshire, England Temporary / Interim Office Based SF Recruitment is currently working alongside one of their key clients based in Derby to recruit for a Customer Service Advisor on a temporary to permanent basis. The role will involve both...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom Webhelp Full time

    **Job Advert** Webhelp is seeking an engaging and empathic full-time Customer Service Advisor in Derby. This full-time Customer Service role offers a salary of £21,757 and a clear career path and development opportunities as you deliver amazing customer experiences. Working for our client the UK’s largest railway operator, we are looking to have the best,...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom Refresco Full time

    Refresco, the world’s largest, multi-national soft drinks manufacturer, is seeking a **Customer Service Advisor** at our head offices in **Kegworth**. We offer a genuinely great place to work, with lots of personal development, and career opportunities all alongside a highly competitive salary. Refresco UK are part of the Refresco Group a multi-national...

  • Customer Service Advisor

    2 weeks ago

    Derby, United Kingdom Avery Healthcare Group Ltd. Full time

    Job summary Avery Healthcare is seeking a well-organised, enthusiastic, and dedicated individual to join their friendly, award-winning team as a Customer Service Advisor. This role will involve providing a positive and welcoming public image at the first point of contact, both in person and by telephone, to support the Home. Main duties of the job...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom German Automotive Full time

    As a Receptionist you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Receptionist you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Receptionists are our Brand Ambassadors, reflecting the brand image and standards in everything they...

  • Service Advisor

    6 months ago

    Derby, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone BMW Derby** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom EVO Group Full time

    We have an exciting opportunity for an customer service advisor to join the team within our Derby branch. Customer Service is accountable for the operation and administration specifically covering the service given to customers and internal sales teams, ensuring that customers receive a high level of service enabling the branch to support growth.  The...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom EVO Group Full time

    We have an exciting opportunity for an customer service advisor to join the team within our Derby branch. Customer Service is accountable for the operation and administration specifically covering the service given to customers and internal sales teams, ensuring that customers receive a high level of service enabling the branch to support growth. The role...

  • Service Advisor

    5 months ago

    Derby, United Kingdom Stratstone BMW Full time

    **Service Advisor** **Stratstone BMW Derby** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Customer Service Advisor

    7 days ago

    Derby, United Kingdom CV-Library Full time

    Derby FF Ref: VA2430 #OFE Benefits * Competitive salary * 29 days holiday including public holidays plus additional days with service * ​Pension contributions * ​Referral bonus scheme * ​Enhanced parental leave * ​Enhanced sick pay * ​Talk to us about flexible working * ​VIP Awards –...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom Air Liquide Full time

    Delivering Gas Solutions To The British Industry. Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive...

  • Customer Service Advisor

    5 months ago

    Derby, United Kingdom nurtur.group Full time

    Brief Your Market, part of nurtur. group are looking for Customer Services Advisor to join our team. The nurtur. group is a diverse group of businesses brought together based on holistically delivering maximum potential growth to Estate and Letting Agents. Using both our unique bespoke software and cleverly designed strategic marketing packages, we...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom nurtur.group Full time

    Brief Your Market, part of nurtur. group are looking for Customer Services Advisor to join our team. The nurtur. group is a diverse group of businesses brought together based on holistically delivering maximum potential growth to Estate and Letting Agents. Using both our unique bespoke software and cleverly designed strategic marketing packages, we...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom Webhelp Full time

    **Job Advert** Are you detail-oriented, reliable, and ready to make a difference in customer service? We are looking for experienced professionals to join our team as Customer Service Advisors. If you have a knack for problem-solving and a passion for helping others, we want to hear from you! We’re a global technology and services leader that powers the...

  • Customer Service Advisor

    1 week ago

    Derby, United Kingdom Pin Point Recruitment Full time

    Customer Service Advisor - Workwear / PPE Derby £11.53 per hour (£22,500 per annum) 37.5hrs per week Customer Services Advisors Calling all enthusiastic problem solvers and customer champions! Our client is seeking an outgoing and motivated individual to join their vibrant Derby branch as a Customer Service Advisor within our stationary and office supplies...

  • Customer Service Advisor

    6 months ago

    Derby, United Kingdom nurtur.group Full time

    Brief Your Market, part of nurtur. group are looking for Customer Services Advisor to join our team. The nurtur. group is a diverse group of businesses brought together based on holistically delivering maximum potential growth to Estate and Letting Agents. Using both our unique bespoke software and cleverly designed strategic marketing packages, we...