Resettlement Administrator

Wakefield - Hybrid

£13.23 Per Hour

I am recruiting for a local authority who is looking for someone to provide high quality, accurate and timely administrative support to the Resettlement Team their implementation of the Government's resettlement schemes and the Hong Kong British National (Overseas) Visa Holders.

You will be involved in all aspects of resettlement activity and will provide dedicated support to the Accommodation Officer (Refugees), working closely on the administrative tasks associated with securing properties and ensuring these are fit for purpose.

Key Outcomes/ Activities

To provide high quality, accurate and timely administrative support to the Resettlement Team their implementation of the Government's resettlement schemes and the Hong Kong British National (Overseas) Visa Holders.

Act as a first point of contact for the team, dealing independently with routine enquiries and requests for information from a range of colleagues, partners, and members of the public both verbally or in writing, working within the Council's Customer Care policy and displaying a can-do attitude.

Contribute to the maintenance of effective communication systems by both receiving and giving accurate messages/information to all levels of colleagues, partners, and members of the public.

Treat customers with respect and aim to provide the most effective service possible.

Under guidance from line manager, assist the team in dealing with the administration of a range of financial tasks which are relevant to the grade of the post, this may include ordering goods and services, processing invoices for payment and dealing with petty cash following relevant policies and procedures.

Operate computerised booking system, dealing with hiring fees, bookings, deposits, payments for courses and issue of receipts.

Develop knowledge of all relevant policies, practices, legislation and codes of practice and the need to comply with standards of behaviour outlined in relevant legislation and guidance e.g., core competencies, code of conduct, data protection, equal opportunities etc.

Arrange meetings and conferences including room bookings, agenda, and documents preparation, attend meetings and produce minutes in a timely manner and circulate approved minutes.