Block Property Administrator

4 days ago


Enfield, United Kingdom Reed Business Support Full time

If you are an experienced **Property Administrator** who is familiar with Repairs and Maintenance, then this might be the perfect job for you

**The Role**
- Assist the repairs and maintenance team to provide a full professional property management service
- You will be the first point of contact for customers so tact and diplomacy required.
- Use of a workflow system - to ensure that deadlines and targets are met
- Call logging and monitoring - responsibility for dealing with the calls from start to completion.
- Ensure the property operates as smoothly as possibly
- Liaise with Leaseholders and contractors
- Dealing with questions, complaints and maintenance issues.
- Booking appointments and coordination of maintenance works.
- Organising quotes and repairs.
- Assist with managing the companies growing property portfolio.
- Deal with and assist with Insurance claims
- **Progression possible with view to supervise small team of property administrators**

**The successful Property Administrator will have**:

- Good understanding of residential property management & current legislation
- Strong communication skills with an excellent professional telephone manner service
- Ability to work well under pressure
- Property Sector Experience
- Knowledge of Qube desirable but not essential
- **Working knowledge of Section 20 legislation**

**Hours of work are**: office based: Monday - Friday 8.30 - 5.00 Mon (1 hr lunch) - Thursday 9.00 -5.00 Friday (1/2 Hr lunch)



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