Audio Typist

We are seeking an Administrator/ Audio Typist for our ENT team at Great Western Hospital, working within the secretarial office. To undertake administrative and typing duties.

This is a permanent role for 22.5hrs per week.

**Tasks will include, but are not limited to, the following**:
1. Book urgent follow up appointments.
2. Sort and distribute incoming / outgoing post promptly and efficiently, including internal post and any
printed results.
3. Answer telephone queries promptly in a polite and professional manner.
4. Deal with queries as they occur throughout the day, passing on messages promptly to the appropriate
parties.
5. Ensure that all work leaving the department is of the highest quality in terms of presentation and layout.
6. Ensure that Trust and departmental processes are followed.
7. When workload allows, type clinic and theatre letters and other patient-related documentation within the
agreed timescales. Some letters may be distressing in nature

Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.

Please see attached job description.

This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.