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Supervisor

4 months ago

Loughton, United Kingdom Tahir Group Full time

As a Starbucks supervisor you need to be an extremely friendly and positive

Person, ready for fast paced environment and delivering the right experience

For customers always.

You must be proficient in leading a team and over seeing a smoothly run shift.

You will help store to achieve goals and targets for sales and up sales while

Maintaining a clean and safe environment for partners and customers.

You will help support the training of partners and ensure correct procedures

And routines are always followed.

**Objectives**
- Make every moment right for customers
- Deliver quality beverages, following Starbucks standards
- Take every customer name
- Always maintain clean environment and delegate daily cleaning tasks
- Set upsell initiatives, achieve sales targets
- Be role model
- Store to be QASA ready always (achieve pass for food/health and safety)
- Maintain labour costs, review performance throughout shift

**Responsibilities**:

- Deliver excellent customer service
- Create a positive team environment and atmosphere
- Delegate cleaning responsibilities
- Coach team and provide constructive feedback
- Maintain brand standards
- Act as role model with punctuality and behaviour
- Demonstrate product knowledge, coffee passport
- Consistently deliver beverage quality
- Maintain uniform and appearance standards
- Communicate well with colleagues and Manager
- Be flexible for all shift patterns
- Complete training with baristas to ensure consistent standards
- Complete Duty Roster Notebook
- Follow cash procedures

**Previous Experience**
- Customer service
- Food industry
- leading a team
- Achieving targets
- Cash management
- Delegate tasks

Location**:Loughton, IG10 1AD**

**Job Types**: Part-time, Permanent

**Salary**: £10.25 per hour

**Benefits**:

- Company pension
- Discounted or free food

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift

Ability to commute/relocate:

- Loughton, IG10 1AD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising: 1 year (required)

Work Location: In person