Homeless Support Worker

5 months ago

Gateshead, United Kingdom Gateshead Council Full time

**Homeless Support Worker**

Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Do you want to work with us in helping to create spaces that are great to work and/or live in? If so, please keep reading as you’re just what we’re looking for

We have an exciting opportunity for a full Homeless Support Worker to join our brilliant team whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don’t want to miss.

Please take a look at the full job profile via this link JOB PROFILE. It’s important that you read it in full and check that you meet the essential criteria.

**About the role.**

Opportunities have arisen in the Housing Solutions Team for the role of Homeless Support Worker. We have one full time role available. This is available on a 12 month fixed term contract.

Reporting to the Housing Solutions Team leader you will be responsible for the day-to-day support of homeless households in temporary accommodation.

You will be required to provide practical help and advice to homeless households with complex needs.

***We are seeking a dynamic, self-motivated individual with a passion and commitment to support homeless households. You will have a wealth of experience in assisting customers in a wide range of situations, a strong commitment to excellent customer care, equality, diversity and inclusion. You will be an excellent communicator both verbally, in writing and be able to present confidently to groups of customers.

It is vital that you can demonstrate that you have excellent organisational and time management skills with the ability to empathise and help others and can demonstrate competence to work on your own initiative.

It is essential that you have a minimum of 5 GCSEs or equivalent. You will need to be able to demonstrate experience of working with and supporting vulnerable households.

**A bit about Gateshead Council**

We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.

**What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights**
- You’ll be paid a competitive salary plus additional allowances where relevant.
- We’ll help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year.
- You’ll get a generous annual leave package of 28 days annual leave for new employees, rising to 32 days after 5 years continuous local government service.
- You have the chance to buy up to 10 additional holidays per year.
- You’ll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme.
- We’ll give you the chance to take advantage of various offers and discounts on shopping and household spend, including O2, Virgin Media and Dell

**It’s time to apply**

We’re delighted that you want to come and work with us. It’s important that you read the job profile in full and check that you meet the essential criteria, because when we start choosing people to come and meet us, we’ll be checking to ensure that they meet the essential criteria as set out in the job profile.

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