Guest House General Assistant
2 weeks ago
Overview:
**Responsibilities**:
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide information about hotel services
- Maintain a welcoming and tidy reception area
- Answer phone calls in a professional manner
- Support various departments with administrative tasks
- Ensure guest satisfaction by addressing any concerns promptly
- Set up and serve the breakfast for a maximum off 20 guests (continental breakfast with bacon and scrambled eggs)
- Clean down the kitchen and restaurant area after service
- Complete room cleans to a high standard for the Arrivals, Departures and Stayovers.
- Ensure the communal areas within the guest house are always at a high standard.
**Skills**:
- Strong communication skills with excellent phone etiquette
- Previous experience in a hotel or hospitality setting is desirable but no required
- Ability to multitask and work efficiently in a fast-paced environment
- Attention to detail and the ability to provide exceptional customer service
**Job Type**: Part-time
Pay: £11.44 per hour
Expected hours: 16 - 24 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Work Location: In person
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