Lead Product Designer

5 months ago

Belfast, United Kingdom Synechron Full time

**About us**:
Synechron is a self-funded, leading digital transformation Consulting firm focused on the financial services industry working to accelerate digital initiatives for Banks, Asset Managers and Insurance. We achieve this by providing our clients with innovative solutions that solve their most complex business challenges and combining Synechron’s unique, end-to-end Digital, Business Consulting, and Technology services. Headquartered in New York, we boast 17 offices globally, with over 14,000 team members.

As the Product Design Lead you will be expected to drive the product strategy for our key digital initiatives and take creative delivery ownership of projects. You will have the strategic thinking skills to navigate complex problems and proactively manage relationships at all levels across Synechron and with our senior clients. You will also be prepared to lead a project team of Service, UX, UI Designers.
- Lead a wide variety of research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared
- Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed
- Being active in the project lifecycle, from brief and pitch to usability and build
- Collaborating with account managers, creatives and developers to deliver high quality digital products that meet business requirements
- Staying on track with emerging digital trends, attending design events and engaging with the wider digital creative community
- Delivering world-class design deliverables using UX methodologies, including research and user flows, ideally through a data-driven approach
- Identifying how organisations can reduce cost of delivery and improve outcomes through re-design of user experience
- Lead user testing session from prototypes
- Producing excellent visual outputs through high-fidelity designs, rapid prototyping and high-fidelity UI, ready for development Guiding the day-to-day activities of project teams, including Service, UX, UI and Analysts

**Required Skills, Experi**e**nce and Competencies**
- 5-10 years of relevant Product design experience
- Extensive hands-on experience leading UX research in a product design environment across the Design Thinking stages
- Ability to lead workshops relating to UX Research both in-person & remote
- Creative problem solver comfortable dealing with uncertainty
- Create strong UI prototpypes and high-fidelity designs showcased in a portfolio
- Self-starter with the ability to define goals and strategies
- Able to combine strategic thinking with pragmatism without sacrificing quality
- Experience designing internal products and tools
- Proactive and positive attitude, with strong attention to detail & analytical skills
- Outstanding written and oral communication skills
- Significant experience working with senior stakeholders and engineers
- Financial services industry and commercial banking experience
- Bachelor’s/University degree

**Desirable Skills, Experience and Competencies**
- Experience with agile methodology
- Master’s degree

**Location**:
This hire would need to be 2 days in the office, which will be at River House, near the City center. This role requires going to the client office in Sheffield.

**Awards**:
2022: Voted in Top 25 Best Companies to Work for (Business Intelligence Group)

2021: Winners of Gold Globee Award Honouring Employer Excellence for Career Growth, Development & Training (2021 Business Excellence Awards)

2021: Synechron Recognized Silver Level Awards for COVID-19 Support Strategy

2020: Winners of ‘Team of the Year’ Award (US FinTech Awards 2021)

2020: Synechron Finlabs Wins Gold Stevie Award (2020 Asia-Pacific Stevie Awards)

**Benefits Include (not limited to)**:
Competitive Compensation / Flexible Working / min 5% Matched Contributary Pension / Work Abroad Options / 25 days leave / Extensive Training Opportunities to Upskill / Bupa Health + Extra Health Cover

**Diversity Statement**
- Synechron_ are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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